topic Re: Problems with the quick share in Galaxy S26

Problems with the quick share

user3EdvYKInce — Wed, 25 Mar 2026 14:54:53 GMT

I purchased the S26 Ultra, and in the process of transferring my data with Quick Share, my new device asked me to enter the unlock PIN from my old phone. I did, but it didn't recognize it after multiple tries and a headache. Eventually, it worked, but the real problem was that my old phone also stopped recognizing its PIN, and my watch started acting up. Coincidence? I don't know.

Re: Problems with the quick share

LongHiker — Wed, 25 Mar 2026 15:34:37 GMT

@user3EdvYKInce Typically Samsung Smart Switch is used to transfer data not Quick Share. Were you using Smart Switch? If you were using Smart Switch the PINs wouldn't be changed.

Re: Problems with the quick share

user3EdvYKInce — Wed, 25 Mar 2026 15:38:39 GMT

Yea that and not sure why

Re: Problems with the quick share

SamsungMod — Wed, 25 Mar 2026 16:24:48 GMT

Hello @user3EdvYKInce, welcome to the Samsung Community! We recommend that you reach out to SmartThings directly to resolve this matter. You can reach them via phone number at 866-813-2404, or via the following website: https://community.smartthings.com/