topic S26 Ultra Screen Defect in Galaxy S26

S26 Ultra Screen Defect

userQucL21mzP3 — Fri, 03 Apr 2026 21:16:01 GMT

Anyone have issues with the screen where the corners of the screen is beveled? It almost looks like the glass is not flat. When looking at a white background you can see distortion the most but this can be seen on different color backgrounds. This occurs on the corner/edges of the device. Privacy display is not on. Trying to reach customer support at the moment. I attached a picture of what it looks like. I want to say this isn't normal but just want to see if others have this issue. You can also see even when the screen is off and you hold the phone to a light, the edge appears to be beveled/warped as well.

Update!****

Took phone into service center. They replaced the display. Except...... there is scuff marks down to the metal on the trim of the phone and the back glass panel is delaminating along the edges of the phone. Mind you i took before and after pictures just in case for scenarios like this. I called samsung again and told them about it. They said to call the service center and escalate through them. No problem, called the service center and they said they will need to replace the back panel and the trim of the phone. They don't have the parts though so now I have to wait yet again for repairs. They also said that samsungs repair process can cause delamination of the glass panel. Samsung really out here doing everything but replace the **bleep** phone and putting the inconvenience on the customer. Had to drive to the service center 5 times. 6 next week....

Just an FYI to future s26 ultra buyers. Customer service has gone down hill.

Re: S26 Ultra Screen Defect

Mujibar — Mon, 30 Mar 2026 01:00:04 GMT

I don't quite know what you're trying to show, but I have no issues with my display.

Re: Re: S26 Ultra Screen Defect

userQucL21mzP3 — Mon, 30 Mar 2026 01:06:30 GMT

If you look at the edge in the red circle there is a dark almost gray color bordering the edge of the screen.

Re: S26 Ultra Screen Defect

meself — Mon, 30 Mar 2026 01:08:02 GMT

Looks like a line in corner

Re: Re: Re: S26 Ultra Screen Defect

Mujibar — Mon, 30 Mar 2026 01:12:27 GMT

Ok, it's actually easier to see with the screen turned off. I don't have anything like that on my unit.

Re: Re: Re: Re: S26 Ultra Screen Defect

userQucL21mzP3 — Mon, 30 Mar 2026 01:13:51 GMT

Yeah sorry, I was just trying to show what it looks like when using the phone and how the colors are not the same as the rest of the screen.

Re: S26 Ultra Screen Defect

Tom6068 — Mon, 30 Mar 2026 13:08:55 GMT

@userQucL21mzP3 That almost looks like an imperfection of the glass screen created during manufacturing. I would request for a brand new replacement. Even the screen edge does not meet the frame perfectly in that part. How new is it, because if it is within the return window, that can be returned full refund. But then that could be a loss of any upgrades that (maybe) were had at no extra cost at the point of purchase.

Re: Re: S26 Ultra Screen Defect

userQucL21mzP3 — Mon, 30 Mar 2026 14:43:34 GMT

It's just outside the 15 day window. I didn't notice it at first since I had a screen protector on since day 1. Started noticing it when I was watching content at a slight angle and saw the color was not the same in that corner. Took the screen protector off because I thought it was just the glass in the screen protector, but nope it was the screen itself.

Re: Re: Re: S26 Ultra Screen Defect

Tom6068 — Mon, 30 Mar 2026 14:54:09 GMT

Then the device cannot be returned. The best thing now is to call them & ask for replacement. Since the line is new, odds are a brand new one will be sent as opposed to getting one refurbished or from an already open box used one.

If the device is from the carrier, they may replace it with a new one.

Re: S26 Ultra Screen Defect

userQucL21mzP3 — Tue, 31 Mar 2026 05:12:00 GMT

Welp..... only option is for them to replace the screen it seems. No new device, no replacement device.

Re: S26 Ultra Screen Defect

SamsungMod — Tue, 31 Mar 2026 18:16:44 GMT

Hello userQucL21mzP3,

At this time we would recommend sending in the device for service. You can Private Message any moderator by selecting and clicking on the chat option with the information listed below:

Full name:

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confirm contact number:

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Re: Re: S26 Ultra Screen Defect

userQucL21mzP3 — Tue, 31 Mar 2026 18:23:47 GMT

I've already contacted support. Only option was to either send it in and not have a phone for 7-10 days. Which i do not have a backup phone. Screen replacement is the only option. No device replacement.