https://us.community.samsung.com/t5/Fold-Flip-Phones/audio-glitch/m-p/2474074#M17459 <P style="margin: 0;">Hello Ann429, We understand how frustrating audio concerns can be. We will be happy to assist you with getting both phones working properly.</P> <P style="margin: 0;">What type of audio glitch are you experiencing?&nbsp;</P> <P style="margin: 0;">When you connect to the car, is it through Bluetooth only, or are you also connected through an app?</P> <P style="margin: 0;">Did you clear the cache for apps or did you clear the cache partition?</P> <P style="margin: 0;">There are some additional steps to try, if you haven't already.</P> <P style="margin: 0;">1. Clear the cache partition and repair apps through the recovery menu.&nbsp;</P> <P style="margin: 0;">2. Test the phones in Safe Mode to determine if there is an app causing the behavior.</P> <P style="margin: 0;">3. A factory reset of the phones. This corrects many software concerns. Be sure to do a complete back-up before resetting.</P> <P style="margin: 0;">If the glitches are still occurring after resetting the phones, please send a PM with the model codes and IMEI numbers of the phone, so we may look into this further. <A href="http://bit.ly/2XERsky" target="_blank" rel="noopener">http://bit.ly/2XERsky</A></P> Thu, 29 Dec 2022 16:44:04 GMT Samsung_Moderator 2022-12-29T16:44:04Z