topic Re: Phone cant wont recognize SIM in Fold & Flip Phones

Phone cant wont recognize SIM

Yfrank14 — Mon, 09 Jan 2023 03:08:07 GMT

Fold 3 wont recognize SIM on start up.

After 10 or 20 restarts , it finds the SIM and functions normally untill it is shut off or is restarted.

I tried a new SIM.

I would like to send the phone in for repair.

Without a SIM , I cant get phone calls or texts.

As far as I can tell, samsung repair refuses to accept a repair without verifying your phone by texting a code.

Support refuses to speak to anyone without text.

Should I send the phone by carrier pigeon or just keep restarting and hope it finds the SIM so I can set up a repair?

I am going to try a reformat and set to factory as my last desperate act.

I have an old phone. Not a samsung. I could put the SIM in that and let them text me the code. Can they tell I am not texting from a samsung phone?

Re: Phone cant wont recognize SIM

Yamialex224 — Mon, 09 Jan 2023 03:20:39 GMT

It shouldn't matter. Tell them you had to put your sim in another phone
Or does your carrier support ESIM for Android if so call your carrier see if you can do ESIM

Re: Phone cant wont recognize SIM

Charkatak — Mon, 09 Jan 2023 04:12:55 GMT

If your phone is broken how can Samsung make you text from it?! Doesn't matter which one you use to send/receive text

Re: Phone cant wont recognize SIM

Monkey D Luffy — Mon, 09 Jan 2023 06:58:39 GMT

Hello,

Check your Sim card slot and insert the SIM properly and try performing reset all settings.

Also, try clearing the Sim card manager and Sim toolkit data and cache.

Re: Phone cant wont recognize SIM

GettingStarted-app — Mon, 09 Jan 2023 21:05:36 GMT

Getting an eSIM then contact Samsung.

If you're in the US, head over to UBreakIfix. They are authorized by Samsung to fix their phone with official parts.

I think you need a new SIM tray. The SIM card is not making proper contact.

Re: Phone cant wont recognize SIM

Yfrank14 — Tue, 10 Jan 2023 03:32:13 GMT

Thanks everyone for the help.

Verizon says I cant have an ESIM.

I will try the other suggestions.

Can I just walk into a UBreakIfix without authorization from samsung? As far as I know ,it wont be a warranty covered repair. I just want to make sure it is not like with cars, somethings have to be done at the factory or approved by the factory.

Re: Phone cant wont recognize SIM

00x112 — Wed, 11 Jan 2023 13:38:06 GMT

Make sure SiM is correct orient to the tray (happens more often than u may think) and check the SiM that it is not BENT

Re: Phone cant wont recognize SIM

Yfrank14 — Sat, 14 Jan 2023 20:59:32 GMT

Ubreakifix said it is the motherboard and samsung has to fix it.

It is only 14 months old and I need a motherboard?

I assume that will cost half the price of a new phone and I will need another motherboard in 14 months.

Am I the only one that that has to spend $900.00 every 14 months on his phone?

Uis this normal for Samsung phones?

Does Samsung ever fix for free because motherboards should last longer than 14 months?

Re: Phone cant wont recognize SIM

Samsung_Moderator — Wed, 05 Mar 2025 23:11:49 GMT

Hello @Yfrank14, We know how upsetting it is to not be able to use the phone for basic functions such as using your carrier features. We see you've done all the necessary troubleshooting to get the SIM card working. The next step would be having the phone serviced.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html