topic Re: Galaxy z fold in Fold & Flip Phones

Galaxy z fold unable to make or receive calls

mtlife — Mon, 29 Jan 2024 03:13:37 GMT

I just purchased this galaxy z fold and every time I try to make a call it hangs up or sometimes I can't receive calls.... what can I do?

Re: Galaxy z fold

MarvinX — Thu, 16 Mar 2023 01:13:45 GMT

It's defective I think....

Re: Galaxy z fold

usergCaYHVlqwJ — Thu, 16 Mar 2023 02:59:06 GMT

Do you have a VPN on that's why I cannot use a VPN while making phone calls

Re: Galaxy z fold

Samsung_Moderator — Thu, 16 Mar 2023 16:17:06 GMT

Hello, We understand how frustrating it is to not be able to use your mobile services, such as calls, text, and data, when you want to. Here are some troubleshooting steps you can try to get the phone working again for those calls. https://www.samsung.com/us/support/troubleshooting/TSG01001613/

For concerns with text messaging, you can try these steps: https://www.samsung.com/us/support/troubleshooting/TSG01001439/.

If the troubleshooting is not helpful, you will need to follow up with your service provider for additional troubleshooting steps, as they are responsible for these services.