topic Messages Crashing on ZFold4 in Fold & Flip Phones

Messages Crashing on ZFold4

Anonymous — Mon, 29 Jan 2024 03:09:04 GMT

Messages keeps crashing on the screen unfolded and is working okbwhen folded.i Uninstaller the last update and it now works ok. The update had to be disabled automatically so it would not update the application.. when is there going to be a fix? Seems that others are having this same problem on the other foldable. Let's hope this is a priority to fix as the application cannot be uninstalled.

Re: Messages Crashing on ZFold4

useraylEQEzmuZ — Wed, 31 May 2023 19:54:45 GMT

They just released an update that fixes it. If you don't see it, enroll in the beta in the play store and you should see it

Re: Messages Crashing on ZFold4

Samsung_Moderator — Wed, 31 May 2023 22:00:34 GMT

Hello @Anonymous, Welcome to the Community. We understand how frustrating it is for apps to crash. This article provides several steps that may help, such as testing the phone in Safe Mode: https://www.samsung.com/us/support/troubleshooting/TSG01001496

If the app continues to crash when unfolding the phone, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html