topic Unable to mute calls while I am calling out in Fold & Flip Phones https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2650947#M20978 <P><SPAN>Samsung update your phone app why is the mute button grey out for i want to mute while I'm calling someone not when they answer&nbsp;</SPAN></P> <DIV>&nbsp;</DIV> <DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1081971i34B1963FAA64320C/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV> Mon, 29 Jan 2024 03:01:30 GMT YoungChris 2024-01-29T03:01:30Z Unable to mute calls while I am calling out https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2650947#M20978 <P><SPAN>Samsung update your phone app why is the mute button grey out for i want to mute while I'm calling someone not when they answer&nbsp;</SPAN></P> <DIV>&nbsp;</DIV> <DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1081971i34B1963FAA64320C/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV> Mon, 29 Jan 2024 03:01:30 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2650947#M20978 YoungChris 2024-01-29T03:01:30Z Re: Samsung update your phone app while I'm calling i could mute https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2650960#M20979 It's only greyed out until after they answer. Send a screenshot of it during a phone call, not while you're dialing someone. Mon, 04 Sep 2023 20:02:38 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2650960#M20979 gabe80million 2023-09-04T20:02:38Z Re: Samsung update your phone app while I'm calling i could mute https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2650976#M20980 The button is grey out once the other person answers. Mon, 04 Sep 2023 20:08:27 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2650976#M20980 Dougstev 2023-09-04T20:08:27Z Re: Samsung update your phone app while I'm calling i could mute https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2651006#M20981 Which weird because my moto g play could mute it's never grey out<SPAN class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="VideoCapture_20230904-161753_1000007276_1693858533.jpg"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1081987iDE17B7F6171C1FEB/image-size/small?v=v2&amp;px=200" role="button" title="VideoCapture_20230904-161753_1000007276_1693858533.jpg" alt="VideoCapture_20230904-161753_1000007276_1693858533.jpg" /></span></SPAN> Mon, 04 Sep 2023 20:19:38 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2651006#M20981 YoungChris 2023-09-04T20:19:38Z Re: Unable to mute calls while I am calling out https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2651180#M20987 <P>The button is grayed out because the mic is inactive/disabled.&nbsp; Once the call is connected the mic is enabled and you can mute it.&nbsp;</P> Mon, 04 Sep 2023 23:29:38 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Unable-to-mute-calls-while-I-am-calling-out/m-p/2651180#M20987 bill-e 2023-09-04T23:29:38Z