https://us.community.samsung.com/t5/Fold-Flip-Phones/One-UI-5-1-1-update-caused-my-Mobile-Hotspot-to-stop-connecting/m-p/2654801#M21075 <P style="margin: 0;">Hello, Welcome to the Community. We understand the frustration of not being able to use the mobile hotspot.</P> <P style="margin: 0;">As this occurred directly after updating the phone, the first thing we recommend is clearing the cache partition and repair apps in the recovery menu.</P> <P style="margin: 0;">To get to recovery mode:<BR />- Turn off phone<BR />- Once off, hold down volume up and power buttons simultaneously<BR />- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears<BR />- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)<BR />- Use power button to select.<BR />- Run the repair apps option and your device will restart.&nbsp;</P> <DIV>Next, try resetting the Network settings. Settings&gt;General Management&gt;Reset&gt;Reset network settings (this does remove all networks and Bluetooth devices, and you will have to reconnect to them.)</DIV> <DIV>If you are still unable to connect to the hotspot, try the steps here: <A href="https://www.samsung.com/us/support/troubleshooting/TSG01001245" target="_blank" rel="noopener">https://www.samsung.com/us/support/troubleshooting/TSG01001245</A></DIV> <DIV>We also recommend submitting an error report: <A href="https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/" target="_blank" rel="noopener">https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/</A></DIV> <DIV>If you are still experiencing network service issues with calling, SMS or MMS messages, network signals, mobile data, or hotspots after resetting the device, you may need to contact your carrier.</DIV> <DIV>In the event you are unable to resolve the hotspot connection, we recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: <A href="http://www.samsung.com/us/support/service/location" target="_blank" rel="noopener">http://www.samsung.com/us/support/service/location</A> or by contacting customer support at 1-800-726-7864.</DIV> <DIV>For assistance outside the U.S., please use this link: <A href="https://www.samsung.com/us/common/visitlocationsite.html" target="_blank" rel="noopener">https://www.samsung.com/us/common/visitlocationsite.html</A></DIV> <DIV>&nbsp;</DIV> Fri, 08 Sep 2023 21:00:13 GMT Samsung_Moderator 2023-09-08T21:00:13Z