Fold 4 No SIM card when phone opened

JustMeHere — Sat, 23 Sep 2023 06:25:17 GMT

My phone says there is no SIM card when I have it opened to the main screen. It works fine when closed and I'm using the small screen. Anyone else had this problem yet? I'm 30 days outside of warranty 😞

Re: Fold 4 No SIM card when phone opened

Samsung_Moderator — Sat, 23 Sep 2023 21:37:08 GMT

Hello, Welcome to the Community. We understand the frustration of the phone not seeing the SIM card when opened.

There are some steps to try to resolve the error.

This article provides some suggestions that may help: https://www.samsung.com/us/support/troubleshooting/TSG01201768/

If you are still experiencing the error after completing the steps, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

topic Fold 4 No SIM card when phone opened in Fold & Flip Phones

Fold 4 No SIM card when phone opened

Re: Fold 4 No SIM card when phone opened