topic Phone going dark in Fold & Flip Phones

Phone going dark

Nolanyaya1 — Sat, 01 Oct 2022 17:40:58 GMT

My Flip 3 two weeks ago start having a dark screen when I Rey to open it or I'm using the internet. When the phone rings I'm unable to see who is calling.

Re: Phone going dark

TheBee777 — Sat, 01 Oct 2022 17:52:30 GMT

You might have it swiched to dark mode. Go to setting and check there. Also check your internet browser setting.

Re: Phone going dark

Nolanyaya1 — Mon, 03 Oct 2022 23:27:47 GMT

I needed a new screen....thanks

Re: Phone going dark

Samsung_Moderator — Wed, 05 Oct 2022 21:54:26 GMT

Hello, We understand how disappointing it is to be unable to use your phone because of a black screen.

If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset.

Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001470/

If the screen will still not turn on, we would recommend a service repair. You can use the following link below to request service. https://www.samsung.com/us/support/service/

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html