topic Re: Need to know in Fold & Flip Phones https://us.community.samsung.com/t5/Fold-Flip-Phones/Overheating-issues-when-trying-to-watch-a-show-or-movie/m-p/2460591#M25676 <P style="margin: 0;">Hey there and welcome to the community! I can fully understand how frustrating it can be when your device isn't quite working as it was designed. This link may help with your device overheating (<A href="https://www.samsung.com/us/support/answer/ANS00076952/" target="_blank" rel="noopener" aria-describedby="audioeye_new_window_message">https://www.samsung.com/us/support/answer/ANS00076952/</A>).&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Here are some more great tips!&nbsp;<A href="https://youtu.be/qwrddvRSdV0?t=7" target="_blank" rel="noopener" aria-describedby="audioeye_new_window_message">https://youtu.be/qwrddvRSdV0?t=7</A>&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">If your device is still overheating after trying these troubleshooting steps I would suggest having a certified technician take a look at it. You can use the following link to find a list of service centers in the U.S. that can do the repair: <A href="http://www.samsung.com/us/support/service/location" target="_blank" rel="noopener" aria-describedby="audioeye_new_window_message">http://www.samsung.com/us/support/service/location</A> or by calling customer support at 1-800-726-7864.</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">For service outside of the U.S., please use this link: <A href="https://www.samsung.com/us/common/visitlocationsite.html" target="_blank" rel="noopener" aria-describedby="audioeye_new_window_message">https://www.samsung.com/us/common/visitlocationsite.html</A>.&nbsp;</P> <P>&nbsp;</P> <DIV id="ae_app"><!-- Layout, Style or Voice Helpers --> <DIV id="ae_helpers" class="ae-module" style="display: none;">&nbsp;</DIV> <!-- Compliance --> <DIV id="ae_compliance" class="ae-module" style="display: none;"><!-- For autoSmartRem addNewWindowWarnings div is referenced in an aria-describedby --> <DIV id="audioeye_new_window_message" style="display: none;">Opens in new window</DIV> <DIV id="audioeye_pdf_message" style="display: none;">PDF Download</DIV> <DIV id="audioeye_word_message" style="display: none;">Word Download</DIV> <DIV id="audioeye_excel_message" style="display: none;">Excel Download</DIV> <DIV id="audioeye_powerpoint_message" style="display: none;">PowerPoint Download</DIV> <DIV id="audioeye_document_message" style="display: none;">Document Download</DIV> </DIV> <!-- Versioning Control Panel if versioning = true ! --> <!-- Launcher --> <!-- Toolbar --> <ASIDE id="ae_toolbar" tabindex="0" aria-label="Accessibility options"></ASIDE> <!-- Site Menu --> <!-- Generic Aria Live message container --> <DIV id="ae_enabled_messages" class="ae-blurb-noaudio" aria-relevant="additions" aria-live="assertive">&nbsp;</DIV> <!-- Symbol definitions --></DIV> <!-- end #ae_app --> <P>&nbsp;</P> <DIV id="ae_app"><!-- Layout, Style or Voice Helpers --> <DIV id="ae_helpers" class="ae-module" style="display: none;">&nbsp;</DIV> <!-- Compliance --> <DIV id="ae_compliance" class="ae-module" style="display: none;"><!-- For autoSmartRem addNewWindowWarnings div is referenced in an aria-describedby --> <DIV id="audioeye_new_window_message" style="display: none;">Opens in new window</DIV> <DIV id="audioeye_pdf_message" style="display: none;">PDF Download</DIV> <DIV id="audioeye_word_message" style="display: none;">Word Download</DIV> <DIV id="audioeye_excel_message" style="display: none;">Excel Download</DIV> <DIV id="audioeye_powerpoint_message" style="display: none;">PowerPoint Download</DIV> <DIV id="audioeye_document_message" style="display: none;">Document Download</DIV> </DIV> <!-- Versioning Control Panel if versioning = true ! --> <!-- Launcher --> <!-- Toolbar --> <!-- Site Menu --> <!-- Generic Aria Live message container --> <DIV id="ae_enabled_messages" class="ae-blurb-noaudio" aria-relevant="additions" aria-live="assertive">&nbsp;</DIV> <!-- Symbol definitions --> </DIV> <!-- end #ae_app --> Mon, 12 Dec 2022 20:52:05 GMT Samsung_Moderator 2022-12-12T20:52:05Z Overheating issues when trying to watch a show or movie https://us.community.samsung.com/t5/Fold-Flip-Phones/Overheating-issues-when-trying-to-watch-a-show-or-movie/m-p/2455243#M25674 <P>My husband recently bought me this zflip samsung phone and when I try to watch a&nbsp;</P> <DIV>Show or movie on it, my phone overheats really bad. Is this an issue for anybody else??</DIV> <!-- end #ae_app --> Sun, 10 Dec 2023 23:56:17 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Overheating-issues-when-trying-to-watch-a-show-or-movie/m-p/2455243#M25674 AMJ0613 2023-12-10T23:56:17Z Re: Need to know https://us.community.samsung.com/t5/Fold-Flip-Phones/Overheating-issues-when-trying-to-watch-a-show-or-movie/m-p/2455530#M25675 I haven't noticed any overheating issues yet with my Z Flip 4. I watch music videos, haven't tried a movie yet. Hope you find a solution. Sun, 04 Dec 2022 20:07:32 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Overheating-issues-when-trying-to-watch-a-show-or-movie/m-p/2455530#M25675 CynClark 2022-12-04T20:07:32Z Re: Need to know https://us.community.samsung.com/t5/Fold-Flip-Phones/Overheating-issues-when-trying-to-watch-a-show-or-movie/m-p/2460591#M25676 <P style="margin: 0;">Hey there and welcome to the community! I can fully understand how frustrating it can be when your device isn't quite working as it was designed. This link may help with your device overheating (<A href="https://www.samsung.com/us/support/answer/ANS00076952/" target="_blank" rel="noopener" aria-describedby="audioeye_new_window_message">https://www.samsung.com/us/support/answer/ANS00076952/</A>).&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Here are some more great tips!&nbsp;<A href="https://youtu.be/qwrddvRSdV0?t=7" target="_blank" rel="noopener" aria-describedby="audioeye_new_window_message">https://youtu.be/qwrddvRSdV0?t=7</A>&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">If your device is still overheating after trying these troubleshooting steps I would suggest having a certified technician take a look at it. You can use the following link to find a list of service centers in the U.S. that can do the repair: <A href="http://www.samsung.com/us/support/service/location" target="_blank" rel="noopener" aria-describedby="audioeye_new_window_message">http://www.samsung.com/us/support/service/location</A> or by calling customer support at 1-800-726-7864.</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">For service outside of the U.S., please use this link: <A href="https://www.samsung.com/us/common/visitlocationsite.html" target="_blank" rel="noopener" aria-describedby="audioeye_new_window_message">https://www.samsung.com/us/common/visitlocationsite.html</A>.&nbsp;</P> <P>&nbsp;</P> <DIV id="ae_app"><!-- Layout, Style or Voice Helpers --> <DIV id="ae_helpers" class="ae-module" style="display: none;">&nbsp;</DIV> <!-- Compliance --> <DIV id="ae_compliance" class="ae-module" style="display: none;"><!-- For autoSmartRem addNewWindowWarnings div is referenced in an aria-describedby --> <DIV id="audioeye_new_window_message" style="display: none;">Opens in new window</DIV> <DIV id="audioeye_pdf_message" style="display: none;">PDF Download</DIV> <DIV id="audioeye_word_message" style="display: none;">Word Download</DIV> <DIV id="audioeye_excel_message" style="display: none;">Excel Download</DIV> <DIV id="audioeye_powerpoint_message" style="display: none;">PowerPoint Download</DIV> <DIV id="audioeye_document_message" style="display: none;">Document Download</DIV> </DIV> <!-- Versioning Control Panel if versioning = true ! --> <!-- Launcher --> <!-- Toolbar --> <ASIDE id="ae_toolbar" tabindex="0" aria-label="Accessibility options"></ASIDE> <!-- Site Menu --> <!-- Generic Aria Live message container --> <DIV id="ae_enabled_messages" class="ae-blurb-noaudio" aria-relevant="additions" aria-live="assertive">&nbsp;</DIV> <!-- Symbol definitions --></DIV> <!-- end #ae_app --> <P>&nbsp;</P> <DIV id="ae_app"><!-- Layout, Style or Voice Helpers --> <DIV id="ae_helpers" class="ae-module" style="display: none;">&nbsp;</DIV> <!-- Compliance --> <DIV id="ae_compliance" class="ae-module" style="display: none;"><!-- For autoSmartRem addNewWindowWarnings div is referenced in an aria-describedby --> <DIV id="audioeye_new_window_message" style="display: none;">Opens in new window</DIV> <DIV id="audioeye_pdf_message" style="display: none;">PDF Download</DIV> <DIV id="audioeye_word_message" style="display: none;">Word Download</DIV> <DIV id="audioeye_excel_message" style="display: none;">Excel Download</DIV> <DIV id="audioeye_powerpoint_message" style="display: none;">PowerPoint Download</DIV> <DIV id="audioeye_document_message" style="display: none;">Document Download</DIV> </DIV> <!-- Versioning Control Panel if versioning = true ! --> <!-- Launcher --> <!-- Toolbar --> <!-- Site Menu --> <!-- Generic Aria Live message container --> <DIV id="ae_enabled_messages" class="ae-blurb-noaudio" aria-relevant="additions" aria-live="assertive">&nbsp;</DIV> <!-- Symbol definitions --> </DIV> <!-- end #ae_app --> Mon, 12 Dec 2022 20:52:05 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Overheating-issues-when-trying-to-watch-a-show-or-movie/m-p/2460591#M25676 Samsung_Moderator 2022-12-12T20:52:05Z