topic Re: Z Fold 6 - New Phone Issues / Bugs - Anyone noticing this? in Fold & Flip Phones

Z Fold 6 - viewing 50MP photos cause screen flickering and equalizer settings greyed out

africanis — Tue, 06 Aug 2024 19:54:01 GMT

Just received my brand new Z Fold 6 and found 2 annoying bugs. Not sure if it's software related or not. If anyone can advise if they are having the same issues, feel free to comment. I have already reached out to Samsung for a replacement unit.

Issue 1:

When viewing 50MP photos in the Gallery app, I am experiencing the screen flickering in brightness when pinching and zooming in and out. I specifically notice it only happens when the 50MP photo crosses over 1/2 way over the top front facing camera lens. When the top part of the photo crosses halfway, the screen begins to flicker bright and dim. I've tried capturing this with a screenshot recorder, but it doesn't show up. Also it happens on the front and inner screens, and again, only on 50MP photos.

https://streamable.com/76oik7

*UPDATE* Issue #1 seems to be happening only on 50MP HEIC files, not with JPG files. So def a software bug. Issue with the screen does not happen when using the Google Photos app to view the 50MP HEIC photos. Seems to be a bug with the Gallery app. Samsung please fix this!

Issue 2:

In the Equalizer settings, the first two bands (63 & 125) are greyed out and not able to adjust. I've never seen that before. Dolby Atmos enabled and disabled does nothing to fix this.

https://imgur.com/a/q70d3sp

Re: Z Fold 6 - New Phone Issues / Bugs - Anyone noticing this?

RTech2018 — Sat, 03 Aug 2024 17:38:50 GMT

Did you try to turn off the adaptive brightness for issue #1?

Re: Z Fold 6 - New Phone Issues / Bugs - Anyone noticing this?

africanis — Sat, 03 Aug 2024 19:21:26 GMT

Yes. No difference.

Re: Z Fold 6 - New Phone Issues / Bugs - Anyone noticing this?

bill-e — Sat, 03 Aug 2024 19:23:24 GMT

I don't experience #1 either with or without Adaptive Brightneee

Mine Equalizer is the same **bleep** in #2

Re: Z Fold 6 - New Phone Issues / Bugs - Anyone noticing this?

africanis — Sat, 03 Aug 2024 19:25:17 GMT

Very weird. It really does seem like a bug but maybe it is a sensor issue on my device. Weird that it happens on both screens though. And only 50MP shots.

Re: Z Fold 6 - New Phone Issues / Bugs - Anyone noticing this?

africanis — Sat, 03 Aug 2024 21:23:32 GMT

*UPDATE* Issue #1 seems to be happening only on 50MP HEIC files, not with JPG files. So def a software bug. Samsung please fix this!

Re: Z Fold 6 - New Phone Issues / Bugs - Anyone noticing this?

bill-e — Sat, 03 Aug 2024 21:35:13 GMT

Still does not do it on my Fold 6.

Clear the Gallery app cache and perform a soft reset by pressing and holding Power and Vol Down until the device reboots.

I'd that doesn't help then Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"

Re: Re: Z Fold 6 - New Phone Issues / Bugs - Anyone noticing this?

africanis — Sat, 03 Aug 2024 21:41:37 GMT

Good suggestions, but no dice. Issue still remains after doing both.