Fold6 observing heat on back side

hemanthravipati — Tue, 06 Aug 2024 16:21:10 GMT

Any one observing heat on back of the fold 6 phone while using ?

Re: Fold6 observing heat on back side

TheZenEffect — Tue, 06 Aug 2024 16:20:52 GMT

Mine should be here shortly, UPS said the trucks on its way. That being said, I'll let you know as soon as it arrives. I'll be putting it through a nightmare today.

Re: Fold6 observing heat on back side

Samsung_Moderator — Tue, 06 Aug 2024 16:29:22 GMT

Hello, Welcome to the Community. We understand how frustrating it is when your phone is overheating.

Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/ You can also try clearing the cache partition of the phone.

Turn off the device.
Press and hold the Volume Up key, then press and hold the Side key.
When the green Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
Press the Volume down key several times to highlight wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight yes, them and press the Side key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Side key to restart the device.

A final troubleshooting step would be to factory reset the phone. https://www.samsung.com/us/support/answer/ANS00062029/

If your phone is getting too warm to touch, repairs would be recommended in order to have the technicians evaluate the device. You can use the following link to find a list of service centers in the U.S. that can do the repair: https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

topic Fold6 observing heat on back side in Fold & Flip Phones

Fold6 observing heat on back side

Re: Fold6 observing heat on back side

Re: Fold6 observing heat on back side