topic Re: PHONE WONT CHARGE AFTER UI in Fold & Flip Phones

PHONE WONT CHARGE AFTER UI

worldwideprimo — Wed, 07 May 2025 01:39:03 GMT

I downloaded the new UI. Immediately my phone didn't charge overnight. For the past week or so the problem has gotten worse and worse.

Finally last night it would not charge at all. Took it to tmobile. No help. Sent me to Samsung. Under warranty. Phone 2 months old. Samsung tell me wait at least 2 weeks for replacement. That's it. Need my phone. What am I going to do.

Re: PHONE WONT CHARGE AFTER UI

Robin621k — Wed, 07 May 2025 01:46:17 GMT

Have you tried a wireless charger until you can get it looked at

Re: PHONE WONT CHARGE AFTER UI

userVfvMaHl1g5 — Wed, 07 May 2025 01:46:44 GMT

I am in the same boat. One phone doesn't turn on at all. The other phones radio is unstable

Re: Re: PHONE WONT CHARGE AFTER UI

worldwideprimo — Wed, 07 May 2025 01:47:46 GMT

Yes. It's how I am using it now. It is super slow. The port is just dead

Re: PHONE WONT CHARGE AFTER UI

worldwideprimo — Wed, 07 May 2025 01:48:39 GMT

Yes. This is not even funny. This phone cost way too much for this

Re: PHONE WONT CHARGE AFTER UI

Robin621k — Wed, 07 May 2025 01:51:07 GMT

Also try this,
Go to settings, apps, next to where it says your apps, tap on the 3 lines, toggle on show system apps, type in USB Settings, open it, go to storage and clear cache.

If that doesn't work, try this.

Wipe Cache Partition.
Turn off phone.
While powered down, press power key and volume up button simultaneously until the phone vibrates. Let go of buttons. You will now be in the bootloader. Using Volume buttons for scrolling, power button for Yes.
Scroll down to Wipe Cache Partition. Press power, scroll to Yes, press power. Reboot press power key.

Re: PHONE WONT CHARGE AFTER UI

worldwideprimo — Wed, 07 May 2025 01:54:56 GMT

I will try this tomorrow. Hopefully it works. Thanks for the suggestions.

Re: Re: PHONE WONT CHARGE AFTER UI

Robin621k — Wed, 07 May 2025 02:52:38 GMT

You're welcome

Re: Re: PHONE WONT CHARGE AFTER UI

Robin621k — Wed, 07 May 2025 02:54:43 GMT

Heads up, tap the reply button in the response, that way they get the notification.

I only saw this because I checked the thread again

Re: PHONE WONT CHARGE AFTER UI

UI7isGarbage — Wed, 07 May 2025 05:39:20 GMT

This update is straight garbage. Battery is pretty much non-existent. It's a Temu version of the iPhone at this point and I hate it. They've rendered this phone almost useless to me for what I used and needed it for. I use this phone for work and it's cost me so much time and money because now it either does not do what I need it to or it takes 10 times as long to do what I need to get done.

Re: Re: PHONE WONT CHARGE AFTER UI

worldwideprimo — Wed, 07 May 2025 10:27:25 GMT

I looked at all the problems they are having with UI. I never thought the would roll it out and let it kill my phone

Re: PHONE WONT CHARGE AFTER UI

Samsung_Moderator — Wed, 07 May 2025 13:35:42 GMT

Hello worldwideprimo, Welcome to the Community. We understand the frustration of the phone not charging after updating it.

Since this began after updating the phone, take a look at the Best Practices after Updating article: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871

Have you tested the phone in Safe Mode to see if an app is causing the behavior? https://www.samsung.com/us/support/answer/ANS00062983/

You can also try the troubleshooting steps here: https://www.samsung.com/ph/support/mobile-devices/what-to-do-if-your-galaxy-phone-is-not-charging/

We also recommend optimizing your device: https://www.youtube.com/watch?v=CPo4h2og_bE

In the event the troubleshooting is not helpful, it is recommended to have the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

One UI 7 battery issues

tavor — Tue, 20 May 2025 23:57:00 GMT

Not the first nor the last. But I too have awful battery since the update and it seems to be getting worse. The straw that broke the camels back for making this post is the ohone is plugged in and won't charge. Notice the gap where the app won't admit that there's a problem.

Seriously Samsung what is up with this?

Re: One UI 7 battery issues

deej88 — Wed, 21 May 2025 00:38:02 GMT

I had to disable location permanently until they fix this issue (if they even do fix it).

Re: Re: One UI 7 battery issues

tavor — Wed, 21 May 2025 00:58:10 GMT

That has immediately helped with it draining

Re: One UI 7 battery issues

Shelliam — Wed, 21 May 2025 01:15:30 GMT

100%. Came here to see advice on this issue, too lol. Mine has been getting hotter and stuff and battery is total trash lately ugh

Re: One UI 7 battery issues

prometheus2001 — Wed, 21 May 2025 02:24:21 GMT

Mine won't charge

Re: Re: One UI 7 battery issues

Shelliam — Wed, 21 May 2025 02:25:39 GMT

Like at all? Or is it taking forever to charge?

Re: One UI 7 battery issues

prometheus2001 — Wed, 21 May 2025 02:27:49 GMT

At all. I had it plugged in last night, and I woke up with the same charge as before I went to bed which was ~42%. I'm charging it now, and it won't go above 30%. What the **bleep** did they do?