Fold 5 overheating since one UI 7

Joey121215 — Wed, 14 May 2025 13:02:26 GMT

Need to roll this update back, this is one of many issues

Re: Fold 5 overheating since one UI 7, need to rollback

Srb79 — Wed, 14 May 2025 02:09:16 GMT

No gonna happen.

Re: Fold 5 overheating since one UI 7

Samsung_Moderator — Wed, 14 May 2025 13:02:59 GMT

Hello Joey121215, Welcome to the Community.

We understand how frustrating it is when your phone is overheating. The update cannot be rolled back.

Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/ You can also try clearing the cache partition of the phone.

Turn off the device.
Press and hold the Volume Up key, then press and hold the Side key.
When the green Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
Press the Volume down key several times to highlight wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight yes, them and press the Side key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Side key to restart the device.

A final troubleshooting step would be to factory reset the phone. https://www.samsung.com/us/support/answer/ANS00062029/

If your phone is getting too warm to touch, repairs would be recommended in order to have the technicians evaluate the device. You can use the following link to find a list of service centers in the U.S. that can do the repair: https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

topic Fold 5 overheating since one UI 7 in Fold & Flip Phones

Fold 5 overheating since one UI 7

Re: Fold 5 overheating since one UI 7, need to rollback

Re: Fold 5 overheating since one UI 7