topic Re: Re: Screen suddenly turns off then goes to lock screen ZF6 in Fold & Flip Phones

Screen suddenly turns off then goes to lock screen ZF6

Faltik — Fri, 16 May 2025 13:55:04 GMT

On Z Fold 6 - When using my phone unfolded - I noticed a behavior that sometimes happens after I've just woken up the phone after having let it sit for a little while.

Let's say my phone has been sitting for an hour or so, I pick it up unlock it and swipe down to look at notifications. As soon as I swipe down to look at notifications the screen will go dark and then go back to lock screen. It only seems to happen after the phone has been sitting for a little while. Any ideas what this is and if there is a fix?

Re: Screen suddenly turns off then goes to lock screen ZF6

realaud — Fri, 16 May 2025 14:09:12 GMT

Like humans, it's hitting "snooze" because it wants to stay asleep? 😀

Re: Re: Screen suddenly turns off then goes to lock screen ZF6

Faltik — Fri, 16 May 2025 14:09:35 GMT

That is a good way to describe it lol

Re: Screen suddenly turns off then goes to lock screen ZF6

LongHiker — Fri, 16 May 2025 15:12:15 GMT

@Faltik I'm not seeing anything like that on my Fold 6. As simple as it sounds, have you tried restarting your device?

Re: Re: Screen suddenly turns off then goes to lock screen ZF6

Faltik — Fri, 16 May 2025 15:15:56 GMT

Yes, actually it still happens after a restart.

It doesn't happen very often most of the time it does not actually just only seems to occur occasionally after the phone has been idle for a while.

Re: Re: Screen suddenly turns off then goes to lock screen ZF6

LongHiker — Fri, 16 May 2025 15:24:13 GMT

@Faltik As a troubleshooting step, you could boot into safe mode. If this does not occur while booted in safe mode, then you know that it is caused by some 3rd party software installed on your phone. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/

Since this is an occasional problem it might be difficult to confirm with this troubleshooting.

You could just contact Samsung support via the Samsung Members app -> Support -> Text support to do live troubleshooting.

Re: Re: Re: Screen suddenly turns off then goes to lock screen ZF6

Faltik — Fri, 16 May 2025 15:28:52 GMT

Sounds good, thank you

Re: Screen suddenly turns off then goes to lock screen ZF6

realaud — Fri, 16 May 2025 21:52:27 GMT

It happens to me sometimes as well, mostly when I swipe the Notistar icon to read notifications. I just swipe again, and it's fine. I just figured it had something to do with Notistar because it never happened before that.

Re: Re: Screen suddenly turns off then goes to lock screen ZF6

Faltik — Mon, 19 May 2025 01:15:09 GMT

Now that you mention it when I swipe from any other spots on the screen it does not appear to happen only when I hit swipe down from that spot