topic Fold 6 camera issue on front screen preview in Fold & Flip Phones

Fold 6 camera issue on front screen preview

ScottyBones — Fri, 18 Jul 2025 22:29:08 GMT

So ever since I updated to one UI 7 I have been having a camera issue where when I click cover screen preview, and then slide the "unlock" slider to control everything on the front cover screen, the phone will bug out and reboot. Every. time. I have boot into recovery mode and wiped cache partition. I even went into the app setting and reset cache/data. Still same . I'm at a loss for what is going on. I'm almost at the point to just back up everything and wipe the phone, this is my LAST RESORT POSSIBLE. But has anyone seen this before and know how to fix that? I swear I get the most ASININE issues with phones

Re: Fold 6 camera issue on front screen preview

LongHiker — Mon, 19 May 2025 22:30:05 GMT

@ScottyBones Did you wipe the device cache partition after the update? I recommend that you do this after every device update. It wipes out incompatible or outdated cache information which might be incompatible after the update. It does not erase any user data nor applications.

To wipe the device cache partition:

1. Power off your device.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears.
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes.
7. Click the side key to select it. The Cache will be wiped almost instantaneously.
8. Click the side key to select "Reboot system now"

Re: Fold 6 camera issue on front screen preview

ScottyBones — Mon, 19 May 2025 22:46:53 GMT

I literally said this in my statement, so yes I did, at least twice.

Re: Fold 6 camera issue on front screen preview

CAMMC — Tue, 20 May 2025 16:47:27 GMT

Hey, you gotta contact Samsung. Your rear camera lens might need replacing. That happened to my S25 Ultra, and Samsung Care fixed it under warranty.

Re: Re: Fold 6 camera issue on front screen preview

ScottyBones — Tue, 20 May 2025 17:07:30 GMT

I mean it works fine unless I wanna view/take photos while viewing the cover screen, so this makes me believe it's a Software bug not hardware. Either way I might have to contact Samsung

Re: Re: Fold 6 camera issue on front screen preview

LongHiker — Thu, 22 May 2025 19:23:15 GMT

@ScottyBones For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

Lastly you can submit a bug report via the Samsung Members app -> Support -> Send feedback.

Re: Re: Fold 6 camera issue on front screen preview

Mkm282 — Tue, 27 May 2025 20:43:51 GMT

Hi, I have the exact same issue with Fold 6 after One UI 7. You got any updates on the matter?

Re: Re: Re: Fold 6 camera issue on front screen preview

ScottyBones — Tue, 27 May 2025 20:45:16 GMT

Yup. I updated the latest May security update I haven't had it happen again.

Re: Fold 6 camera issue on front screen preview

userdw4rjLrmLc — Sun, 08 Jun 2025 15:54:41 GMT

Have the exact same problem.

Re: Re: Fold 6 camera issue on front screen preview

ScottyBones — Sun, 08 Jun 2025 15:55:52 GMT

Do the May security update and it will resolve the issue

Re: Re: Re: Fold 6 camera issue on front screen preview

userdw4rjLrmLc — Sun, 08 Jun 2025 15:57:58 GMT

I have the May security patch and mine reboots when i try to unlock on preview screen. Hope June update will fix this.

Re: Fold 6 camera issue on front screen preview

Pimpinsweet — Fri, 27 Jun 2025 14:01:12 GMT

My fold 6 just updated to the June update and same issue happening here. After swipe on cover screen phone freezes then restarts.