topic WARRANTY? in Fold & Flip Phones

WARRANTY?

Zflip5screen — Sun, 15 Jun 2025 22:36:29 GMT

I bought refublished samsung z flip 5 about a 7 months ago now the screen is dead anD in my country Georgia official representatives are saying that it had 6 month guarantee period and they are not fixing the problem.

WHAT TO DO?

Re: WARRANTY?

GaryB82 — Sun, 15 Jun 2025 22:47:43 GMT

I apologize, but I may be misunderstanding. If you purchased the item seven months ago and it came with a six-month guarantee, that means it is one month past the warranty period. Therefore, you would be responsible for any repairs that may be necessary after the six months have elapsed. I suggest contacting Samsung Support Directly since this is the US Support community

Re: WARRANTY?

LongHiker — Mon, 16 Jun 2025 00:09:25 GMT

@Zflip5screen Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/