topic Re: My Fold and Flip dont work right inside screens on both phones stopped working in Fold & Flip Phones

My Fold and Flip dont work right inside screens on both phones stopped working

NeobKitty — Tue, 24 Feb 2026 15:57:09 GMT

Hello I have the fold 6 and the flip 5 , both phones the inside screens stopped working for no reason I never abused my phones or anything I'm really upset about this

I can only use the exterior screen on my fold phone. I can't get them fixed because the fold 6 is from boost mobile and i didn't get the insurance plan on my phone and my flip 5 phone i bought off eBay. So I'm stuck with two broken phones. And have to buy another phone but I'm not buying a fold or a flip again. Anyone else have this problem with their phones??

Re: My Fold and Flip dont work right inside screens on both phones stopped working

LongHiker — Thu, 29 Jan 2026 15:58:09 GMT

@NeobKitty Sorry that you have experienced this issue. I've owned every Fold since the Fold 3 and owned a Flip for a while. I never experienced this issue on any of them.

Re: My Fold and Flip dont work right inside screens on both phones stopped wor..

CEParsons — Thu, 29 Jan 2026 16:30:03 GMT

Sorry you experienced this.

If the issue is software-related, you should still be able to boot the devices into recovery mode if it is unresponsive in the way you describe. (While powered off, simultaneously hold volume up + side key) If you are able to access recovery mode, attempt to wipe cache partition and reboot the device.

If the devices still fail to start, boot into recovery again, but this time perform a factory reset. Be sure to back up data prior to reset to prevent data loss.

If even a reset doesn't fix it, connect the device to a PC running Smart Switch. Attempt to do a clean firmware install on the device.

If even that doesn't get your devices up and running, it is likely a hardware issue. You can take it into a service center to diagnose and repair the issue.
Find one near you: https://www.samsung.com/us/support/service/locations/

Hope this helps!

Re: My Fold and Flip dont work right inside screens on both phones stopped wor..

supernatural1xx — Thu, 29 Jan 2026 21:26:11 GMT

Wow that shouldn't happen 😕