https://us.community.samsung.com/t5/Fold-Flip-Phones/Disappointment/m-p/3507724#M46807 I used uBreak I Fix multiple times I never had issue with them. Once they broke screen on Fold 5 and they accepted responsibility and fixed it. Mon, 16 Mar 2026 21:07:11 GMT Srb79 2026-03-16T21:07:11Z https://us.community.samsung.com/t5/Fold-Flip-Phones/Disappointment/m-p/3507686#M46806 <DIV><BR /></DIV><DIV class="" id="r6lzv497pv"><DIV>He usado Samsung durante años y he cambiado cada modelo nuevo de la gama Galaxy S y Z. Este ultimo me encanto pero desafortunadamente me toco la mala suerte de que el protector de pantalla interna se empezará a deteriorar y buscando los centros de servico Samsung para realizar el cambio de protector de pantalla por primera vez (sin costo) me llevo la sorpresa de que Samsung se alio con una empresita de reparación de celulares (nefasta por cierto) la cual no atienden con profesionalidad y no tienen en stock los componentes para las reparaciones aun cuando sacas cita y llenas el formulario del problema que tiene tu equipo. Aqui dejo el nombre del centro de reparación&nbsp;uBreakiFix de Asurion francamente una decepción por parte de Samsung. Son mejor los centros de reparación Apple.</DIV><DIV><BR /></DIV></DIV><DIV>I have used Samsung devices for years, upgrading to every new model in the Galaxy S and Z series. I absolutely loved this latest one, but unfortunately, I had the bad luck of having the internal screen protector start to deteriorate. When I looked for Samsung service centers to get the screen protector replaced—a service provided free of charge for the first time—I was surprised to discover that Samsung has partnered with a small mobile phone repair shop (a truly abysmal one, at that). They lack professionalism in their customer service and do not keep the necessary repair components in stock—even when you schedule an appointment and fill out the form detailing the specific issue with your device. I am listing the name of the repair center here: uBreakiFix by Asurion. Frankly, this has been a major disappointment on Samsung's part. Apple's repair centers are far superior.</DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1325647iD8A66A21FFE716A8/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><BR /></DIV></DIV> Mon, 16 Mar 2026 19:55:14 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Disappointment/m-p/3507686#M46806 VictorManuel 2026-03-16T19:55:14Z https://us.community.samsung.com/t5/Fold-Flip-Phones/Disappointment/m-p/3507724#M46807 I used uBreak I Fix multiple times I never had issue with them. Once they broke screen on Fold 5 and they accepted responsibility and fixed it. Mon, 16 Mar 2026 21:07:11 GMT https://us.community.samsung.com/t5/Fold-Flip-Phones/Disappointment/m-p/3507724#M46807 Srb79 2026-03-16T21:07:11Z