topic Re: Suddenly no sound... like at all from anything in Fold & Flip Phones

Suddenly no sound at all on Galaxy Z Fold 7

Tippitytapp — Fri, 03 Apr 2026 13:53:16 GMT

So I have the Galaxy Z Fold 7. Purchased it back in October 2025. Everything has been great for the most part except now for some reason, I suddenly have no sound, no notifications, no music, no ringing for phone calls, no speaker. Except through my Galaxy Buds 4 Pros...quite frustrating. Anyone else have this happen?

Re: Suddenly no sound... like at all from anything

LongHiker — Mon, 30 Mar 2026 22:24:59 GMT

@Tippitytapp I've never had this happen on my Fold 7 nor any of my other phones. Have you tried disconnecting the Buds 4 Pro? Have you checked phone settings -> Sounds and vibration to make sure that it is set to sound AND the volume is turned up?

If that doesn't resolve it, have you tried rebooting your phone?

If you are still stuck, try booting into safe mode. That will disable all 3rd party apps.

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/

Re: Suddenly no sound... like at all from anything

GinoRoesems — Thu, 02 Apr 2026 07:48:40 GMT

Same issue since yesterday (april 2026)

Re: Re: Suddenly no sound... like at all from anything

Tippitytapp — Thu, 02 Apr 2026 14:44:23 GMT

Does yours also keep disconnecting from the service provider and saving emergency calls only? And battery drains from 100 to 0 in just a couple hours

Re: Re: Suddenly no sound... like at all from anything

Tippitytapp — Thu, 02 Apr 2026 14:51:24 GMT

@LongHiker Thanks, i tried all of the above and the info in the link, to no avail. Quite frustrating to say the least. It also drains the battery incredibly fast and keeps deregistering and re-registering to the service provider

Re: Re: Suddenly no sound... like at all from anything

GinoRoesems — Thu, 02 Apr 2026 15:54:32 GMT

Same here: battery drains too

Re: Re: Suddenly no sound... like at all from anything

GinoRoesems — Thu, 02 Apr 2026 16:32:42 GMT

Connection to provider is OK. Battery drains indeed. Phonecall: other side hears me but i hear Notting. No sound through speaker. Buds are OK. Reboot, save mode, ... nu success

Re: Re: Re: Suddenly no sound... like at all from anything

Tippitytapp — Thu, 02 Apr 2026 17:30:02 GMT

Same

Re: Re: Re: Suddenly no sound... like at all from anything

Tippitytapp — Thu, 02 Apr 2026 17:31:12 GMT

Curious if your front screen is broken?

Re: Re: Re: Suddenly no sound... like at all from anything

GinoRoesems — Thu, 02 Apr 2026 20:21:05 GMT

No, no damage

Re: Re: Re: Suddenly no sound... like at all from anything

Samsung_Moderator — Fri, 03 Apr 2026 13:52:31 GMT

Thank you for reaching out. I can certainly understand how concerning it can be when our device doesn't play any sound. There are several ways to troubleshoot sound issues if the speakers on your Samsung Galaxy device do not seem to be working properly. The issue could be caused by a software problem, physical damage or blockages, external device connections, or device settings. For example, if your phone is not playing sound, it could be connected to an external device that is redirecting the audio. Give this link a try for troubleshooting steps for sound not working on your Galaxy Device: https://www.samsung.com/uk/support/mobile-devices/troubleshooting-speaker-and-sound-issues-on-a-samsung-galaxy-device/

If you have tried the troubleshooting steps provide and are still experiencing these symptoms, the next step would be a service repair.

For in-warranty repairs: Please feel free to reach out to us directly via one of the following options and include a link to this thread.

1. Facebook Messenger: https://www.facebook.com/samsungcareus
2. Twitter: http://www.x.com/samsungcareus
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: http://bit.ly/46YZNoi

5. Live Chat: https://www.samsung.com/us/support/contact-customer-services/

For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.

For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html