topic Re: My Outlook app stopped working Fold 7 in Fold & Flip Phones

My Outlook app stopped working Fold 7

userY1LkBdhnl3 — Wed, 22 Apr 2026 19:02:23 GMT

My Outlook has stopped working on my fold 7. I Uninstalled and reinstalled but it is still not finishing sign in and loading

Re: My Outlook app stopped working Fold 7

Samsung_Moderator — Wed, 22 Apr 2026 19:30:40 GMT

Hello userY1LkBdhnl3, I understand you have already uninstalled/re-installed the Outlook app, have you attempted to clear the cache and data on the app? You can follow this link here on how to do so: https://www.samsung.com/us/support/answer/ANS10001372/

Make sure your device and the Outlook app are up-to-date with the latest software.

Can you confirm when your Outlook app stopped working? Was it after a recent update? What software version are you currently running?

Re: My Outlook app stopped working Fold 7

MontanaMatt — Thu, 23 Apr 2026 01:22:40 GMT

I am have the same issue and have not found a resolution. I have uninstalled and reinstalled no change. I have also rolled back update on Andriod System Webview service with no change either.

Re: My Outlook app stopped working Fold 7

userY1LkBdhnl3 — Thu, 23 Apr 2026 12:20:46 GMT

Yes i cleared the cache the data and Uninstaller and reinstalled 2ce with no success in getting to work properly again

Re: My Outlook app stopped working Fold 7

userY1LkBdhnl3 — Thu, 23 Apr 2026 12:22:39 GMT

I am still on UI 8, it did happen after a software update, and appears to have stopped sometime on 4/19 or 4/20

Re: My Outlook app stopped working Fold 7

userY1LkBdhnl3 — Thu, 23 Apr 2026 12:23:33 GMT

It is now appearing as a battery drain, and software wants to put to sleep as frequent crasher

Re: My Outlook app stopped working Fold 7

Samsung_Moderator — Thu, 23 Apr 2026 13:15:04 GMT

Is this the only app that this is occurring with?

Re: Re: My Outlook app stopped working Fold 7

userY1LkBdhnl3 — Thu, 23 Apr 2026 13:33:29 GMT

Yes

Re: Re: My Outlook app stopped working Fold 7

Samsung_Moderator — Thu, 23 Apr 2026 14:35:44 GMT

I recommend submitting an error report after replicating the issue

Samsung Members app > Get help > Send feedback > Error reports

Re: My Outlook app stopped working Fold 7

MontanaMatt — Thu, 23 Apr 2026 21:21:25 GMT

I was able to get my apps working again after uninstalling all MS apps from my phone, restarted, rolled back Google Android System Webview, restarted, then finally reinstalled outlook and teams. Both are working now, fingers crossed that was the solution until they patch.