topic Re: Fold 5, Bluetooth and WiFi won't turn on in Fold & Flip Phones

Fold 5, Bluetooth and WiFi won't turn on

birbius — Fri, 24 Apr 2026 00:00:56 GMT

Both worked fine last night and this morning, halfway through the day I see that they're both off

When I try to turn them on, the slider/toggle will act like it is going to turn on, but just goes dark again.

Re: Fold 5, Bluetooth and WiFi won't turn on

Jairo8 — Fri, 24 Apr 2026 01:08:56 GMT

in the Samsung Members app in support can see if your phone is OK

Re: Fold 5, Bluetooth and WiFi won't turn on

Jairo8 — Fri, 24 Apr 2026 01:10:23 GMT

Airplane Mode Toggle
Turn Airplane Mode on, wait 30 seconds, then turn it off. Simple but has worked for some users.

Re: Fold 5, Bluetooth and WiFi won't turn on

birbius — Fri, 24 Apr 2026 01:34:02 GMT

So far I have tried restarting the phone, powering it off and on, toggling airplane mode, resetting wifi and Bluetooth settings

Re: Fold 5, Bluetooth and WiFi won't turn on

Samsung_Moderator — Fri, 24 Apr 2026 17:31:51 GMT

Hello, and Welcome to the Community, birbius! We understand your concern that your Fold 5 isn't connecting to Wi-Fi or Bluetooth and that you're finding the sliders for both services toggle right back off. We are here to help!

Thank you for letting us know what you've tried - turning phone off and on, airplane mode on then off, and resetting settings for Bluetooth and Wi-fi.

Do you know if the phone had any sort of update since the issue started just recently or any new app downloaded?

We would recommend starting the phone in safe mode to see if the Wi-Fi and Bluetooth services will work when the non-Samsung apps are not loaded.

Here's how to put the phone into Safe Mode:
https://www.samsung.com/us/support/answer/ANS10003495/

If you're unable to pinpoint an app that could be causing this issue, we would try this guide about Wi-Fi Connection Issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002018/

We believe this will solve your concern with your Fold 5, but if it doesn't, and service is needed, please feel free to reach out to Customer Support at 1-800-Samsung (1-800-726-7864), Online at https://www.samsung.com/us/support/service/, or sending a private message to any moderator.
Please have this information handy when reaching out: Model Number, Serial Number/IMEI, First and Last Name, Best Contact phone number, Address where the unit is located, and Email address.