topic Re: Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update in Computers

Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update

Jimmy_W — Fri, 05 Apr 2024 18:18:03 GMT

I have enabled "startup when lid is opened" in Samsung settings. However, this feature no longer works after a recent BIOS update that Samsung pushed out. Has anyone experienced this or can suggest a fix?

Re: Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update

RockOn1 — Sat, 06 Apr 2024 15:03:36 GMT

Yes. I have had the same issue.

Did you find out how to resolve.

Re: Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update

Jimmy-W — Sat, 06 Apr 2024 15:14:47 GMT

No. I was on the phone with a Samsun tech for 45 minutes and nothing was resolved. He's going to "report" the issue.

Re: Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update

Jimmy_W — Sat, 06 Apr 2024 16:28:19 GMT

...also, there is no related power setting in the UEFI.

Re: Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update

Samsung_Moderator — Tue, 09 Apr 2024 18:16:18 GMT

Hello! Thank you for reaching out! I would recommend trying the following. First, go into the settings and turn this feature off. After that power down the laptop completely by using the shutdown option in the Windows menu. Then turn the laptop back on and enable the feature again. Then shut down the laptop again. Then power on the laptop again to see if this issue still occurs.

Also, please note that depending on the model this feature will work differently as in most cases the laptop is asleep and not shut down this feature will work.

Re: Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update

Jimmy-2w — Wed, 10 Apr 2024 17:58:20 GMT

This seems to have fixed the issue. Thanks!

Re: Galaxy Book 3 Pro 360 doesn't power up with lid after BIOS update

Samsung_Moderator — Wed, 10 Apr 2024 18:32:46 GMT

That's great to hear!