https://us.community.samsung.com/t5/Computers/Paint-error-on-cover/m-p/2927801#M11980 <P dir="auto" style="margin: 0;">Hello! Thank you for reaching out! Unfortunately, this would be considered a cosmetic issue. And would be unable to offer any assistance. It would be recommended to take this back for an exchange as out-of-warranty service would be the only other option.</P> Tue, 18 Jun 2024 17:15:23 GMT Samsung_Moderator 2024-06-18T17:15:23Z https://us.community.samsung.com/t5/Computers/Paint-error-on-cover/m-p/2927342#M11976 <P>Hello, last week, I bought new laptop from a mobile center and there is a paint problem on the cover. Is that rejected PC from factory? Can I change it back? The center told me that they would not exchange with with new because of it's factory error and not their fault.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000004619.jpg" style="width: 1080px;"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1167668i49CA145E37C92DFA/image-size/medium?v=v2&amp;px=400" role="button" title="1000004619.jpg" alt="1000004619.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000004617.jpg" style="width: 1079px;"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1167669iCCEBB4CB9164C28E/image-size/medium?v=v2&amp;px=400" role="button" title="1000004617.jpg" alt="1000004617.jpg" /></span></P><P> </P> Tue, 18 Jun 2024 02:03:54 GMT https://us.community.samsung.com/t5/Computers/Paint-error-on-cover/m-p/2927342#M11976 Julio-03 2024-06-18T02:03:54Z https://us.community.samsung.com/t5/Computers/Paint-error-on-cover/m-p/2927345#M11977 Where did you buy it, and are you within your return period Tue, 18 Jun 2024 02:06:52 GMT https://us.community.samsung.com/t5/Computers/Paint-error-on-cover/m-p/2927345#M11977 GaryB82 2024-06-18T02:06:52Z https://us.community.samsung.com/t5/Computers/Paint-error-on-cover/m-p/2927801#M11980 <P dir="auto" style="margin: 0;">Hello! Thank you for reaching out! Unfortunately, this would be considered a cosmetic issue. And would be unable to offer any assistance. It would be recommended to take this back for an exchange as out-of-warranty service would be the only other option.</P> Tue, 18 Jun 2024 17:15:23 GMT https://us.community.samsung.com/t5/Computers/Paint-error-on-cover/m-p/2927801#M11980 Samsung_Moderator 2024-06-18T17:15:23Z