topic Re: Galaxy Book4 Edge 14 WiFi problem - it knocks my router offline? in Computers

Galaxy Book4 Edge 14 WiFi problem - it knocks my router offline?

gFnSDUu — Mon, 21 Jul 2025 14:37:00 GMT

I have a really weird issue. My home WiFi is fine all day, all week, until I turn on my Galaxy Book4 Edge 14" with Qualcomm Snapdragon X Elite. Then my home router gets knocked offline and I have to reboot it.

After a reboot with the Galaxy Book running during the router reboot, no issues. My router is a TP Link Archer BE5300 Pro, and it could be a router problem. But I thought I ask around here. My Galaxy Book is the only WiFi 7 device to join my network, so it could also be a WiFi 7 bug.

Does anyone have suggestions on where to start addressing this? The network adapter in my Galaxy Book (Qualcomm FastConnect 7800 Mobile Connectivity System) is running Driver Version 1.0.4289.1200.

Re: Galaxy Book4 Edge 14 WiFi problem - it knocks my router offline?

LongHiker — Mon, 21 Jul 2025 16:58:47 GMT

@gFnSDUu If you can turn off Wifi 7 on the router I would as a test.

I think you need to reach out to TP for support.

Re: Galaxy Book4 Edge 14 WiFi problem - it knocks my router offline?

Samsung_Moderator — Wed, 23 Jul 2025 19:12:00 GMT

Hello! Thank you for reaching out! It would be recommended to reach out to TP-Link support.