topic Re: Request for Factory Image for My Samsung Galaxy Book in Computers

Request for Factory Image for My Samsung Galaxy Book

TrueTale — Sat, 14 Feb 2026 06:28:25 GMT

A bit of personal context: my dad was a somewhat controversial realtor in our community, and when my parents divorced and he moved out, he gifted me this laptop as a parting gift. It has a lot of sentimental value to me, which is why I’m trying so hard to restore it properly.

Here are my device details:

Model: Samsung Galaxy Book2 Pro 360
Model Number: NP950QED-KJ2US
Processor: Intel Core i7
RAM: 16GB
Storage: 1TB SSD
Operating System: Windows 11

If you need any additional information, I’m more than happy to provide it. Thank you kindly for your assistance.

Best regards,
Antone

Re: Request for Factory Image for My Samsung Galaxy Book

meself — Sat, 14 Feb 2026 06:32:27 GMT

Just to clarify your asking to restore the computer to original factory or back up what you have

Re: Request for Factory Image for My Samsung Galaxy Book

TrueTale — Sat, 14 Feb 2026 06:36:29 GMT

yes i am but i did a boot and nuke to the whole drive because i did not know what was on the computer

Re: Request for Factory Image for My Samsung Galaxy Book

meself — Sat, 14 Feb 2026 06:48:07 GMT

https://www.samsung.com/global/galaxybooks-downloadcenter/model/?siteCode=us&modelCode=NP950QED-KJ2US

Re: Request for Factory Image for My Samsung Galaxy Book

meself — Sat, 14 Feb 2026 06:53:09 GMT

https://www.samsung.com/global/galaxybooks-downloadcenter/?siteCode=us

Re: Request for Factory Image for My Samsung Galaxy Book

nullandvoid — Sat, 14 Feb 2026 13:56:05 GMT

If I recall, modern computers have a recovery partition on the hard drive where the operating system install files are located. Unless you repartitioned the drive to erase that partition it should still be there. However, you should still be able to download it from the links above.