topic Re: Keyboard backlight in Computers

Keyboard function keys not working

user9NSCWC0VXz — Fri, 13 Oct 2023 23:10:51 GMT

Laptop Samsung 940X, ATIV Book 9 Plus, model NP940X3G with updated Windows 10.

After upgrading to Windows 10 none of the function keys (key Fn + F1-F12) are working.
I understand I need a Samsung driver to be able to use these keys but I cannot find any suitable such.
Someone got a link to a keyboard driver for this laptop and Windows 10?

Re: Keyboard backlight

MsBri1 — Tue, 03 Dec 2019 14:22:57 GMT

Hello there, try running a SW Update.

Re: Keyboard backlight

user9NSCWC0VXz — Tue, 03 Dec 2019 15:00:58 GMT

Could you please tell me the steps how to do that? A link maybe?

I've tried various SW packs and noone is working (giving backlight).

Re: Keyboard backlight

MsBri1 — Tue, 03 Dec 2019 15:15:32 GMT

Type SWUpdate in the search bar at the bottom of your screen.

Re: Keyboard backlight

user9NSCWC0VXz — Wed, 04 Dec 2019 12:06:15 GMT

Well, nothing on the laptop, Bing links to Linux SWUpdate on the web.

Re: Keyboard backlight

user9NSCWC0VXz — Wed, 04 Dec 2019 14:16:43 GMT

Finally found a working SW Update. Backlight working!

Re: Keyboard backlight

SamsungPrince — Wed, 04 Dec 2019 14:45:09 GMT

Fantastic! We're glad that you're up and running.

Re: Keyboard backlight

userYe0cZ5AjrL — Mon, 06 Jan 2020 02:31:11 GMT

To restore the function keys, search and download the SWUpdate. Unzip the file and update the Application. Run SWUpdate from PC and type in the Model type found on the back of your computer.

Pick the country and language. It asks for the series #. My example. I have a Samsung Chronos 7. The Model # NP700Z5B-W

Series 7

Click on NP700Z5B-WO1UB Then click on Series 7 Then click on Windows 7 because the Windows 7 was origional software.

The programs will be selected. If you just want the function keys to work, then check Easy Settings , and nothing else. Example for file , I chose PC and Downloads. Remember the Date of the file.

Look in the PC Downloads and pick the file with the Date to click on. Then click on each program in the file. ( Easy Settings). Pick the Application file for setup. Follow the prompts. Done. The screen brightness setting will need you to change from Auto Adjust on the Settings battery saver or screen preference. Then it will brighten or darken.

Re: Keyboard backlight

Lonestar27 — Sun, 28 Mar 2021 19:52:40 GMT

1) Make sure you have downloaded "Samsung Settings App".

2) You have to have "Samsung Update Tool" installed on your PC.

3) From Samsung Update Tool, Go to "App" subsection, beneath Drivers on the left.

4) Look For "Samsung Setting Expansion Pack", download it.

5) Keyboard Back-light Feature supposed to work automatically.

6) If 5 not the case, please go to Samsung Settings, on the left select Input, and then Turn on Keyboard Backlight.

Re: Keyboard backlight

userMmuORdzOdn — Mon, 31 May 2021 15:02:21 GMT

Are there any other solutions that anyone has found? I've tried all of these except the Samsung Expansion Pack because I can't seem to find it in a place where Microsoft Store/Windows will allow me to install. I updated the Samsung update, downloaded settings going back to Windows 8 and nothing has worked. I contacted support and they want me to wipe my pc go back to Windows 8 and incrementally update 8, then 8.1 then 10 because of a "compatibility issue" if I went from 8 directly to 10. I don't remember that was years ago and it's not a guaranteed fix! HELP! 😞

Re: Keyboard backlight

userk3Wop4gNRE — Fri, 17 Nov 2023 21:55:38 GMT

YES. It took me forever, but I figured it out. The directions I've seen were missing one key step that I didn't realize had to happen. Once you download Samsung Settings Expansion Pack, it has to be installed. May seem obvious to some, but it wasn't to me!

From Lonestar77:

1) Make sure you have downloaded "Samsung Settings App".

2) You have to have "Samsung Update Tool" installed on your PC.

3) From Samsung Update Tool, Go to "App" subsection, beneath Drivers on the left.

4) Look For "Samsung Setting Expansion Pack", download it.

***OPEN THE FILE. I found it in my downloads, under SamsungUpdate. I had downloaded it 3 times before I figured out it didn't install automatically. Open the zip, click on each file until one of them installs. I had to continue from here all the way through Step 6, then BOOM. Back-light is back.***

5) Keyboard Back-light Feature supposed to work automatically.

6) If 5 not the case, please go to Samsung Settings, on the left select Input, and then Turn on Keyboard Backlight.

Now I'm typing in the relative dark and can SEE my keyboard. I missed it.