topic Odyssey Neo G9 screen flicker/flashing after wake from sleep in Monitors and Memory

Odyssey Neo G9 screen flicker/flashing after wake from sleep

userxRxonFJJ2x — Tue, 05 Apr 2022 17:31:16 GMT

Occasionally when waking my Neo G9 from sleep mode it suffers from the screen flickering and flashing. This can be seen here: https://www.BogoLinux.net/NeoG9.mov

Following a comment I spotted on Reddit, I can stop this happening by simply turning off the monitor and back on again.

I hope this can be fixed at the firmware level, because this is already a replacement monitor for my first which was RMA'd.

Cheers.

Re: Odyssey Neo G9 screen flicker/flashing after wake from sleep

userYMDUzGKr9E — Tue, 26 Apr 2022 16:57:59 GMT

Have the same problem

Re: Odyssey Neo G9 screen flicker/flashing after wake from sleep

user3EU6yFJErI — Thu, 05 May 2022 18:11:44 GMT

I've also had this issue since purchasing - not acceptable for a monitor that costs this much and is supposed to be a high-performance product.

Re: Odyssey Neo G9 screen flicker/flashing after wake from sleep

userCDLO3SeUgE — Wed, 25 May 2022 17:08:18 GMT

I also have this problem; however, power cycling doesn't help. This typically occurs when I turn off PIP mode when I no longer want to have my work computer display on half the screen.

When this occurs I often times have to unplug the Display Port cable (main computer) and plug it back in.

Definitely not the experience you would expect from a monitor that costs more than $2000.

Re: Odyssey Neo G9 screen flicker/flashing after wake from sleep

Samsung_Moderator — Sun, 29 May 2022 15:03:11 GMT

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01110725/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location

New Odessey G9 Neo flickering when comes out of standby

sam2d — Fri, 02 Jun 2023 14:36:12 GMT

Hi, My Neo flickers badly when it comes out of standby/sleep mode.

If I turn if off then back on it is fine.

I couldn't see a real solution - that post said try a bunch of things or send the monitor for repair, but no indication of what happened/solved the issue.

Can anyone help?

Re: New Odessey G9 Neo flickering when comes out of standby

-Misfit- — Fri, 02 Jun 2023 20:00:08 GMT

Are you by any chance using AMD GPU? If so, it's caused by the adreline software. You can also look at the AMD forums.