https://us.community.samsung.com/t5/Monitors-and-Memory/Smart-TV-Remote-Controlling-M7-Monitor/m-p/2325626#M11337 <P style="margin: 0;">Hello! I understand how this can be frustrating with your remote controlling both devices. Since this is occurring what I would recommend is resetting the remote first by taking the batteries out and holding down the power button for at least 10 secs. If this does not help you can call us directly and ask for our remote management team at 1 (800) 726-7864.&nbsp;</P> Tue, 26 Jul 2022 17:57:15 GMT Samsung_Moderator 2022-07-26T17:57:15Z https://us.community.samsung.com/t5/Monitors-and-Memory/Smart-TV-Remote-Controlling-M7-Monitor/m-p/2325333#M11332 <P>Hi!</P> <P>I have ~5-year-old Samsung Smart TV (55''), and just recently bought Samsung Smart Monitor M7.</P> <P>I have both devices in the same big room - which causes issues with remotes.</P> <P>The TV remote can turn off / turn on the Monitor - even if the remote is pointing in a different direction.</P> <P>So every time someone in the household is turning on / off the TV, the monitor is changing state (so: it can turn off, turn on for 1 minute if no device is connected, etc.).</P> <P>The monitor remote is not turning on the TV when directly pointing in direction of the Monitor, which is good.</P> <P>Any ideas on how to handle the issue? I tried renaming Monitor but that didn't help.</P> <P>&nbsp;</P> <P>&nbsp;</P> <DIV id="ae_app"><!-- Layout, Style or Voice Helpers --> <DIV id="ae_helpers" class="ae-module" style="display: none;">&nbsp;</DIV> <!-- Compliance --> <DIV id="ae_compliance" class="ae-module" style="display: none;"><!-- For autoSmartRem addNewWindowWarnings div is referenced in an aria-describedby --> <DIV id="audioeye_new_window_message" style="display: none;">Opens in new window</DIV> <DIV id="audioeye_pdf_message" style="display: none;">PDF Download</DIV> <DIV id="audioeye_word_message" style="display: none;">Word Download</DIV> <DIV id="audioeye_excel_message" style="display: none;">Excel Download</DIV> <DIV id="audioeye_powerpoint_message" style="display: none;">PowerPoint Download</DIV> <DIV id="audioeye_document_message" style="display: none;">Document Download</DIV> </DIV> <!-- Versioning Control Panel if versioning = true ! --> <!-- Launcher --> <!-- Toolbar --> <ASIDE id="ae_toolbar" tabindex="0" aria-label="Accessibility options"></ASIDE> <!-- Site Menu --> <!-- Generic Aria Live message container --> <DIV id="ae_enabled_messages" class="ae-blurb-noaudio" aria-relevant="additions" aria-live="assertive">&nbsp;</DIV> <!-- Symbol definitions --> </DIV> <!-- end #ae_app --> Mon, 19 Sep 2022 15:15:37 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/Smart-TV-Remote-Controlling-M7-Monitor/m-p/2325333#M11332 userm8pxb7EPdC 2022-09-19T15:15:37Z https://us.community.samsung.com/t5/Monitors-and-Memory/Smart-TV-Remote-Controlling-M7-Monitor/m-p/2325626#M11337 <P style="margin: 0;">Hello! I understand how this can be frustrating with your remote controlling both devices. Since this is occurring what I would recommend is resetting the remote first by taking the batteries out and holding down the power button for at least 10 secs. If this does not help you can call us directly and ask for our remote management team at 1 (800) 726-7864.&nbsp;</P> Tue, 26 Jul 2022 17:57:15 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/Smart-TV-Remote-Controlling-M7-Monitor/m-p/2325626#M11337 Samsung_Moderator 2022-07-26T17:57:15Z