https://us.community.samsung.com/t5/Monitors-and-Memory/Samsung-T7-not-Recognized-by-phone-FIXED/m-p/2435087#M11971 Got the T7 shield and set it up on my laptop first and then tried to connect to my note 9 and it wouldn't recognize it. I figured it out! For me i set up the security on my laptop first, with the password through the pssd app and it wouldn't recognize on my phone, the drive wouldn't even light up. So I disabled the password and security on my laptop and connected it to my phone and it worked! Then I set up the security and password on my phone and connected it to the laptop and it worked there as well.<DIV><BR /></DIV><DIV>Tl;dr: If you set up security and password on computer before connecting to phone, disable it. Then set up the security and password on your phone first.</DIV><DIV><BR /></DIV><DIV>Also if you have the T7 you need the PSSD 1.0 app not the other one.</DIV> Wed, 09 Nov 2022 08:15:03 GMT user27889321 2022-11-09T08:15:03Z https://us.community.samsung.com/t5/Monitors-and-Memory/Samsung-T7-not-Recognized-by-phone-FIXED/m-p/2435087#M11971 Got the T7 shield and set it up on my laptop first and then tried to connect to my note 9 and it wouldn't recognize it. I figured it out! For me i set up the security on my laptop first, with the password through the pssd app and it wouldn't recognize on my phone, the drive wouldn't even light up. So I disabled the password and security on my laptop and connected it to my phone and it worked! Then I set up the security and password on my phone and connected it to the laptop and it worked there as well.<DIV><BR /></DIV><DIV>Tl;dr: If you set up security and password on computer before connecting to phone, disable it. Then set up the security and password on your phone first.</DIV><DIV><BR /></DIV><DIV>Also if you have the T7 you need the PSSD 1.0 app not the other one.</DIV> Wed, 09 Nov 2022 08:15:03 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/Samsung-T7-not-Recognized-by-phone-FIXED/m-p/2435087#M11971 user27889321 2022-11-09T08:15:03Z https://us.community.samsung.com/t5/Monitors-and-Memory/Samsung-T7-not-Recognized-by-phone-FIXED/m-p/2435096#M11972 That was nice of you Wed, 09 Nov 2022 08:25:06 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/Samsung-T7-not-Recognized-by-phone-FIXED/m-p/2435096#M11972 213chica 2022-11-09T08:25:06Z