topic Re: Roll exporting via e mail and mobile app from Samsung Flip 2 interactive Display WMB 55" in Monitors and Memory

Roll exporting via e mail and mobile app from Samsung Flip 2 interactive Display WMB 55"

makifsayrim — Mon, 31 Jul 2023 12:08:53 GMT

Hi,

I need to export my rolls from my flip 2 TV via e mail but smtp settings causing problems. smtp settings;

smtp.gmail.com

SSL/TCL => active

port 465, 587

user@gmail.com

p********

I got FTM/FTFP error. If SSL/TCL is deactivate, server request timeout occurs. I need a solution for this. Samsung didn't helped me cause they don't even know what they're selling.

My second problem is exporting via mobile phone. Signage app reads the barcode but shows error like "Something came up". I need to fix this issue. Please help.

Have a good day!

Re: Roll exporting via e mail and mobile app from Samsung Flip 2 interactive Display WMB 55"

ddaniel51 — Wed, 02 Aug 2023 03:02:49 GMT

WM55B - Flip Pro 4K UHD Interactive Display for Education and Business

Nothing in the user manual indicates any sort of email/smtp support. It's a monitor, you input data on its' many input ports and it dazzles you with the display.

Anyway, being a business class product you should be setting up a Samsung Business account and getting your support from there. Read your user manual too.

This forum is for non business consumers like me with run of the mill gaming monitors and Memory products.

Shoo

Re: Roll exporting via e mail and mobile app from Samsung Flip 2 interactive Display WMB 55"

makifsayrim — Wed, 02 Aug 2023 07:35:46 GMT

Hi,

I contacted with local business solution center, also contacted with europe customer services, no luck so far. I really don't know what to do. I also read the entire documentation related with exporting e-mail and I must say it doesn't solve at all. Do you have any contact information that I can actually communicate with someone who can actually help me?
A quick change=> model number is WM55R
Have a good day!

Re: Roll exporting via e mail and mobile app from Samsung Flip 2 interactive Display WMB 55"

Samsung_Moderator — Thu, 03 Aug 2023 21:33:52 GMT

Hello! Thank you for reaching out! As @ddaniel51 said it would be best to use the business class product you will need to reach out to support from your business account. You can reach the support page from here: https://www.samsung.com/au/business/support/. As this is also a US-based community form we also would be unable to help further as International devices will have different firmware and features, and we do not have access to them here.