topic Re: Samsung SSD T5 Portable will not accept password in Monitors and Memory

Samsung SSD T5 Portable will not accept password

Bob1392 — Tue, 05 Dec 2023 19:32:58 GMT

I purchased a Samsung Portable SSD T5 drive and it worked great on my windows 10 computer. I just bought a new computer which is windows 11 and it will not accept my password. Can anyone tell me how to correct this problem. I have files on the T5 that I need to get.

Thanks

Re: Samsung SSD T5 Portable will not accept password

notforhire — Tue, 05 Dec 2023 21:15:55 GMT

I have the same SSD. Odd that the password didn't work on your Windows 11. I had no problem a couple of months ago. If it were me, I'd access the SSD with my phone, move whatever you need from the drive to your internal storage, then transfer those items from your phone to your PC with a usb cable.

Re: Samsung SSD T5 Portable will not accept password

Reficul1 — Wed, 06 Dec 2023 03:25:18 GMT

If it was encrypted with the old laptop then that might be your issue right thwre

Re: Samsung SSD T5 Portable will not accept password

Bob1392 — Wed, 06 Dec 2023 14:55:05 GMT

Thanks, but I don't believe that it was encrypted.

Re: Samsung SSD T5 Portable will not accept password

Bob1392 — Wed, 06 Dec 2023 15:00:48 GMT

Thanks. I do have one question for you. Since, I have an iPhone would this possible solution work. I don't know that much about the tech. things.

Re: Re: Samsung SSD T5 Portable will not accept password

notforhire — Wed, 06 Dec 2023 15:02:56 GMT

check in the App Store...there's a companion app that goes with that SSD called Samsung Portable SSD. if there's more than one app, select the app specifically for your drive.

Re: Re: Samsung SSD T5 Portable will not accept password

Bob1392 — Wed, 06 Dec 2023 15:07:34 GMT

Thanks, I'll check that out. I really appreciate the info.

Re: Re: Samsung SSD T5 Portable will not accept password

Bob1392 — Fri, 08 Dec 2023 13:01:40 GMT

I did get my Samsung T5 unlocked. Thanks