topic Re: S27CG552E firmware update? in Monitors and Memory

S27CG552E firmware update?

calz11 — Wed, 31 Jul 2024 21:01:15 GMT

Hello I was just curious if the "S27CG552E" or rather "LS27CG552EEXXY" monitor I have purchased here in New Zealand is ever going to receive a firmware update like the other variants of the same monitor released in different parts of the world. It is a Samsung Odyssey G5 165hz 1ms curved monitor, Thanks.

Re: S27CG552E firmware update?

meself — Thu, 01 Aug 2024 00:50:46 GMT

That's a difficult one to answer as I would think the updates would go to everyone regardless of location if I recall you should be able to sign into account or maybe just the TV support part and download update there

Re: S27CG552E firmware update?

Samsung_Moderator — Mon, 09 Sep 2024 14:08:20 GMT

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured for: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.