topic cant find registered product - my 990pro m.2 ssd in Monitors and Memory

cant find registered product - my 990pro m.2 ssd

Nisso0_ — Tue, 29 Oct 2024 05:22:17 GMT

Okay so this is a bit weird, i have registered my 990pro 4tb m.2 - model number: MZ-V9PT40 - couple of months ago, but today when i tried to look for it in the " my product " it won't show, and if i recall correctly the agent from US team did say that my product is originally meant to be sold in Germany based on the serial number, now the thing is i have bought this m.2 from a shopping app called
" trendyol "
And the seller was " Garaj Onljne Elektronic " which is turkey based and I'm in Saudi Arabia
though i have a photo when i registered my m.2 in samsung.com/us, so why would a product of Germany or Europe can be registered at US Samsung at the first place 🙂
Now what i want is firstly my m.2 is registered but where is it??? And secondly let's say if my m.2 gets faulty or something and i wanted to repair under the warranty will Germany or Europe Samsung team get it from me because I'm in Saudi Arabia ?
Please kindly assist me in this matter 🙂

Re: cant find registered product - my 990pro m.2 ssd

meself — Tue, 29 Oct 2024 05:28:43 GMT

Thar would be a issue for the Europe Samsung care to address I don't see it being registered on USA site if not sold in states

Re: cant find registered product - my 990pro m.2 ssd

LongHiker — Tue, 29 Oct 2024 15:00:42 GMT

@Nisso0_ Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/

Re: cant find registered product - my 990pro m.2 ssd

3Fees — Tue, 29 Oct 2024 22:34:14 GMT

Chat with Samsung Support here for Saudi Arabia open 24/7 all year around about your issue of registration of Samsung M2 drive.

https://www.samsung.com/sa_en/support/contact/

Cheers
3Fees