https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050361#M15788 If you contact support with the link above they will either send someone out or have you send it in all depends on what they decide. Sat, 02 Nov 2024 23:58:06 GMT GaryB82 2024-11-02T23:58:06Z https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050296#M15784 <P>Hello, there is<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3869.jpg" style="width: 749px;"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1202617i4283AE56D5EFF839/image-size/large?v=v2&amp;px=999" role="button" title="IMG_3869.jpg" alt="IMG_3869.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3870.jpg" style="width: 749px;"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1202616iBA6FDAB978068C12/image-size/large?v=v2&amp;px=999" role="button" title="IMG_3870.jpg" alt="IMG_3870.jpg" /></span> visible burn in on my refurbished CHG90 monitor, what are my options?</P> Sat, 02 Nov 2024 21:53:53 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050296#M15784 userlCFBaOTCGF 2024-11-02T21:53:53Z https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050308#M15785 The only option for burn in is a display replacement you would need to contact Support or take it to a certified repair center <BR /><A href="https://www.samsung.com/us/support/contact/" target="_blank">https://www.samsung.com/us/support/contact/</A> <BR /><A href="https://www.samsung.com/us/support/service/locations/" target="_blank">https://www.samsung.com/us/support/service/locations/</A> Sat, 02 Nov 2024 22:06:42 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050308#M15785 GaryB82 2024-11-02T22:06:42Z https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050327#M15786 <P>I thought any monitors over 42 inch have to be in home service?&nbsp; Mine is 49 inch</P> Sat, 02 Nov 2024 22:50:10 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050327#M15786 userlCFBaOTCGF 2024-11-02T22:50:10Z https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050337#M15787 If under warranty I would contact Samsung care nit seen image burn in long time Sat, 02 Nov 2024 23:14:06 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050337#M15787 meself 2024-11-02T23:14:06Z https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050361#M15788 If you contact support with the link above they will either send someone out or have you send it in all depends on what they decide. Sat, 02 Nov 2024 23:58:06 GMT https://us.community.samsung.com/t5/Monitors-and-Memory/SAMSUNG-49-Inch-CHG90-Burn-In/m-p/3050361#M15788 GaryB82 2024-11-02T23:58:06Z