topic Re: Re: Re: Samsung G40B ls27bg400euxen no more update on official website ? in Monitors and Memory

Samsung G40B ls27bg400euxen no more update on official website ?

RavTECH — Mon, 12 May 2025 11:07:19 GMT

Hello dear community,

I have build a PC for my friend and i have pick the same monitor as I did on August 2024, and I've noticed, that in his monitor the same as mine model G40B have newer update installed m-b4000gcza-1008.1, who makes the color more vibrance and contrast is higher, my has m-b4000gcza-1006.0, is it somehow possible to get this new update for monitors who were brough last year?

Greetings 🙂

Re: Samsung G40B ls27bg400euxen no more update on official website ?

realaud — Mon, 12 May 2025 11:47:25 GMT

You would have to the support section of the monitor's manufacture, find yhe model number and see if there is a download for the driver or firmware.

Re: Samsung G40B ls27bg400euxen no more update on official website ?

RavTECH — Mon, 12 May 2025 11:56:56 GMT

Nope, there is max 1006.0 for my model number and even for the second one who has from the box 1008.1, same shows 1006.0. So something fishy going on here....

Re: Re: Samsung G40B ls27bg400euxen no more update on official website ?

realaud — Mon, 12 May 2025 12:07:03 GMT

They may be the same model, but do they have the same exact model number and manufacture date? They were purchased a year apart. Different mayerials may have been used, resulting in greater clarity. Also, any electronics are subject to variences. If both monitors have the same driver/firmware version the diiference is in the hardware.

Re: Re: Samsung G40B ls27bg400euxen no more update on official website ?

RavTECH — Mon, 12 May 2025 12:20:00 GMT

Manufacture date and Model Code are same, both was made in Vietnam, so they should use same materials, but if like you mention, if they did, than it's almost same scandal like it happen with Dell G2724D, but in opposite way.

Re: Re: Re: Samsung G40B ls27bg400euxen no more update on official website ?

realaud — Mon, 12 May 2025 12:27:14 GMT

They will use the materials available to them. Materials are bought in lots, and the materials for each monitor will have variences even from the same lot, and most certainly will from different lots. No scandal involved. They could have been produced in different factories. Any number of factors can cause variences. Were they manufactured in the same month and year?

Re: Re: Re: Samsung G40B ls27bg400euxen no more update on official website ?

RavTECH — Mon, 12 May 2025 12:39:24 GMT

The screen who were order for my friend 2 days ago is same manufactured as mines, so Month and Year. I Had plenty of screens in my hands since i work in IT, for years, ordered thousend of screens and build thousends of PC, this is 1st time i seen something like that. Now go and build someone a PC setup with 3x screens from same model and lets say in one month you buy your last screen so lets say its 3rd. and you will get different screen. That should never happen, if they do so, it should be announced by Samsung like G40B New revision. They did it with G5. The funny fact is, on they support site even the one who got 1008.1 frimware by S/N still shows max 1006.0. Thats the great trash i even seen. I had G3 in old days and brough after 9 months second one, and they had same screen and colors.

Re: Samsung G40B ls27bg400euxen no more update on official website ?

realaud — Mon, 12 May 2025 12:47:27 GMT

They may have the same manufacture date but can still be made in different factories with different materials lots. No two chips are the same, no two motherboards are the same. If you were in tech, you should know this. Even identical twins aren't truly identical, and they come from the same cell.

Re: Samsung G40B ls27bg400euxen no more update on official website ?

RavTECH — Mon, 12 May 2025 13:04:25 GMT

Dell made the same **bleep**, sadly their screen was very famouse, so plenty of ppl have made their unhappines to this product, who after 7 months, delivered same model from same manufacture, but screen was different - in this matter like mentioned about they delivered worse colors and bad contrast. Dell have lost the matter in laws, and had to replace to the orginal or give back cash.

Like I mention above even the second screen by S/N shows 1006.0, I think here the problem is not by manufacture and etc. but mostly lazy webmaster who didn't add new update to website.

Anyways friend, thanks for replying 🙂

Re: Samsung G40B ls27bg400euxen no more update on official website ?

realaud — Mon, 12 May 2025 13:07:15 GMT

If both monitors have the same firmware/driver version, then the issue is materials variance. Either swap monitors with your friend, buy a new one or deal with it. ALL MATERIEALS EVER MANUFACTURED HAVE VARIANCES.

Re: Samsung G40B ls27bg400euxen no more update on official website ?

RavTECH — Mon, 12 May 2025 13:21:04 GMT

One have 1008.1 (and if the frimware/driver get problems, i wonder how a Service IT will fix it, when on site you have 1006.0 - but than it won't allow to be update again since "The Newer frimware is installed", solution is to reupdate to the same version), so nope. I wont deal with it, sorry, but for me this is not right, and if you are some CEO worker of samsung, than sorry, but the only solution by your reply is to avoid buying gaming monitors from this brand. Like I mention above, no one else does so (expect Dell - one time action), Quality must be keep, if something went off, it shouldn't be allowed for sale.

Re: Samsung G40B ls27bg400euxen no more update on official website ?

realaud — Mon, 12 May 2025 13:29:48 GMT

Google for a new driver. Perhaps it is on some website somewhere. Otherwise, go to the support site, click the "contact us" (or whatever their help link is), and as if there is an updated driver/firmware available. You are referring to me a "you" as if I am a representative of Samsung. I am not, just a user like everybody else here. I have no control over what the website offers or what software Samsung puts up on their website. In any case, you would have to contact Samsung through official means (contact link, call, put in an error report/send feedback), not here on a peer-to-peer user help forum. No one here can help you with your issue and no one from Samsung reads these posts.

Re: Samsung G40B ls27bg400euxen no more update on official website ?

RavTECH — Mon, 12 May 2025 14:36:44 GMT

Google sadly didn't found anything, that's why I've made a topic, but as you mention, the better option is to contact them. If I will know something, than I'll share the update here.

Anyways thanks for help.

Greetings

Re: Samsung G40B ls27bg400euxen no more update on official website ?

Samsung_Moderator — Mon, 12 May 2025 16:39:53 GMT

Hello @RavTECH! Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html