topic Re: Re: How reset pin or factory reset the PC monitor G9 in Monitors and Memory

How to reset the pin or factory reset the PC monitor G9

OmiCron07 — Mon, 23 Feb 2026 17:57:16 GMT

I got a used PC monitor LS49DG954SNXGO with the smart hub, but the person before didn't remove his account nor factory reset it. How can I reset the pin or force the factory reset without his pin code ? And no, 0000 does not work.

Re: How reset pin or factory reset the PC monitor G9

OmiCron07 — Fri, 20 Feb 2026 23:00:14 GMT

Yes, I do have the remote.

Re: How reset pin or factory reset the PC monitor G9

OmiCron07 — Fri, 20 Feb 2026 23:13:25 GMT

Unfortunately, already tried many times in different places of the GUI and nothing.

Re: Re: How reset pin or factory reset the PC monitor G9

OmiCron07 — Fri, 20 Feb 2026 23:18:43 GMT

On this remote, what is the Info and Menu button ?

Re: How reset pin or factory reset the PC monitor G9

OmiCron07 — Sat, 21 Feb 2026 02:31:45 GMT

I finally reset the pin code. I added the monitor on my phone with Smart Things and used the virtual remote to do this procedure:

With the monitor turned ON:

Press the Volume button (click it in, like a mute action).
Press Volume Up (+), then press Return (back arrow).
Press Volume Down (–), then press Return.
Press Volume Up (+) again, then press Return.

The PIN should now be reset to 0000.

The pin got reset ! Strangely, the physical remote didn't help for that procedure.