https://us.community.samsung.com/t5/Galaxy-Buds/Galaxy-Buds-not-charging-wirelessly/m-p/1286521#M14082 <P>Hello,</P> <P>&nbsp;</P> <P>You can&nbsp;try cleaning the charging contact points on both the Buds and case with a soft dry cloth. If the problem persists, open the Galaxy Wearables app and go to About Earbuds &gt; Reset Earbuds.</P> <P>If troubleshooting is not helpful then service would be recommended.</P> <P>You can use the following link to find a list of service centers in the U.S.:<SPAN>&nbsp;</SPAN><A href="http://www.samsung.com/us/support/service/location" target="_blank" rel="noopener noreferrer" aria-describedby="audioeye_new_window_message">http://www.samsung.com/us/support/service/location</A>&nbsp;or by calling customer support at 1-800-726-7864.</P> <P>For service outside of the U.S., please use this link:<SPAN>&nbsp;</SPAN><A href="https://www.samsung.com/us/common/visitlocationsite.html" target="_blank" rel="noopener noreferrer" aria-describedby="audioeye_new_window_message">https://www.samsung.com/us/common/visitlocationsite.html</A>.</P> Fri, 31 Jan 2025 22:43:59 GMT SamsungJodi 2025-01-31T22:43:59Z