https://us.community.samsung.com/t5/Galaxy-Buds/OFFICIAL-Galaxy-Buds-Live-A-Closer-Look/m-p/1555949#M18092 I have these in Mystic Bronze and love them! The only issue I have is with the instructions and graphics about the placement in the ears. The second step suggests pressing upward. Where exactly are these supposed to be placed in the ear? Fri, 27 Nov 2020 11:04:58 GMT JWG82 2020-11-27T11:04:58Z