https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498914#M29652 yes, you will receive a label &amp; return instructions in the box Fri, 03 Feb 2023 01:08:24 GMT mizfitz13 2023-02-03T01:08:24Z https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498836#M29647 <DIV>So I just placed the order for my buds2 pro. I am trading in my buds2 and I have a couple questions.&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV>1. Do I send my old buds back before or when the new ones arrive?</DIV> <DIV>&nbsp;</DIV> <DIV>2. How do I get the shipping label?</DIV> <DIV>&nbsp;</DIV> <DIV>Thanks in advance.</DIV> <!-- end #ae_app --> Mon, 18 Dec 2023 01:35:44 GMT https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498836#M29647 The_Lemon 2023-12-18T01:35:44Z https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498848#M29648 1. You will have something like 2 weeks to send them in.<BR />2. Your shipping label should be in your email. Thu, 02 Feb 2023 23:37:09 GMT https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498848#M29648 Mantequillas 2023-02-02T23:37:09Z https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498860#M29650 All I got was an email saying what I ordered and what I am trading in. No label. Will I get the label when the new buds come in? Thu, 02 Feb 2023 23:46:04 GMT https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498860#M29650 The_Lemon 2023-02-02T23:46:04Z https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498863#M29651 Yeah it will show up then. Thu, 02 Feb 2023 23:52:35 GMT https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498863#M29651 Mantequillas 2023-02-02T23:52:35Z https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498914#M29652 yes, you will receive a label &amp; return instructions in the box Fri, 03 Feb 2023 01:08:24 GMT https://us.community.samsung.com/t5/Galaxy-Buds/How-does-the-trade-in-process-work-for-the-return-of-the/m-p/2498914#M29652 mizfitz13 2023-02-03T01:08:24Z