Samsung galaxy buds2 pro ambient sound automatically turning on and off

BrokenCarro — Tue, 09 Jan 2024 01:07:27 GMT

Does anyone have trouble with the ambient sound automatically turning on and off with the buds back and forth?

Re: Samsung galaxy buds2 pro

LordVako — Sat, 06 Jan 2024 06:17:34 GMT

Yes I returned the twice same issue returned them and got me Sony WF1000XM5 aside my Bose Ultra.

Re: Samsung galaxy buds2 pro ambient sound automatically turning on and off

Samsung_Moderator — Tue, 09 Jan 2024 18:32:00 GMT

Hello, Ambient sound is a great feature that allows you to still hear what's going on around when using the Buds. We understand how frustrating it can be for the feature to turn off and on repeatedly.

Have you tried resetting the Buds? https://www.samsung.com/us/support/troubleshooting/TSG01218103/

Also, make sure the Buds are seated properly in your ears. https://www.samsung.com/us/support/answer/ANS00082785/

If the feature continues to turn on and off, we recommend having the Buds serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

topic Re: Samsung galaxy buds2 pro ambient sound automatically turning on and off in Galaxy Buds

Samsung galaxy buds2 pro ambient sound automatically turning on and off

Re: Samsung galaxy buds2 pro

Re: Samsung galaxy buds2 pro ambient sound automatically turning on and off