topic Buds 3: Wireless charge not working with protect case. in Galaxy Buds

Buds 3: Wireless charge not working with protect case.

Members_u4qSf5y — Tue, 23 Jul 2024 21:20:37 GMT

i recived galaxy buds 3 today.

Wireless charging won't work with the "Clip Case with Carabiner" case that came with it. Wireless charging is possible without a protective case. Does anyone else have these symptoms?

Also, there are symptoms that don't charge if i don't put it in the right position.

Re: wireless charge not working with protect case.

user5c9PyRFLZm — Sun, 21 Jul 2024 04:28:47 GMT

It works in the duo wireless charger, but not the trio wireless charger.

Re: wireless charge not working with protect case.

Anik-R — Sun, 21 Jul 2024 08:42:21 GMT

I can confirm this as well.

I am using the trio charger and wireless charging using it only works without the preorder case.

Re: wireless charge not working with protect case.

KSal — Sun, 21 Jul 2024 15:54:09 GMT

Same here not charging with the trio charger either. Pretty disappointing

Re: wireless charge not working with protect case.

Members_u4qSf5y — Wed, 24 Jul 2024 02:40:13 GMT

yes... really disappontment....

Re: Re: wireless charge not working with protect case.

Anik-R — Wed, 24 Jul 2024 05:53:59 GMT

I contacted a third party case company since I was curious if other cases would work with wireless charging. They have also confirmed that, their rubber cases don't work with wireless charging. In order words, this is an extreme oversight by Samsung where almost any case put on it will prevent wireless charging:

Hello,

Thank you for the email.

Unfortunately, it looks as though our Galaxy 3 cases are not wireless charging compatible.

We apologize for any inconvenience this may cause you.

Thank you so much for contacting us!
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