topic Re: Re: Re: Re: Galaxy Buds 3 Pro in Galaxy Buds

Galaxy Buds 3 Pro: is there a recall

user6AveWyTjiU — Wed, 14 Aug 2024 21:13:42 GMT

Will there be a recall or an upgrade/trade for those who purchased the product before the halt in production due to quality issues?

Re: Galaxy Buds 3 Pro

dortyboy — Sun, 11 Aug 2024 01:11:04 GMT

Was yours affected because mine wasn't. I got mine on the first shipment. I've replaced the tip with no issue

Re: Re: Galaxy Buds 3 Pro

user6AveWyTjiU — Sun, 11 Aug 2024 01:14:48 GMT

I haven't had an issue as I got mine with 1st shipment preorder as well. However if Samsung halted production it is obvious there was a quality issue at the production level therefore in general all products pushed out under previous production should be recalled/replaced. They didn't halt and "improve" the quality based upon "one offs". Just inquiring if there has been an announcement that I missed regarding Samsung addressing the current customer of the product.

Re: Re: Re: Galaxy Buds 3 Pro

dortyboy — Sun, 11 Aug 2024 01:20:10 GMT

The primary concern was with the earbud tips, as they repeatedly tore off during replacement attempts due to their adhesion to the earbuds themselves. If you have not encountered this issue, then it is unlikely to affect you. However, if you wish to seek assistance, you may visit a Samsung store for potential support.

Re: Re: Re: Galaxy Buds 3 Pro

Rivs5 — Sun, 11 Aug 2024 01:21:49 GMT

The only issue was the earplugs tearing when trying to change them out. If your earplugs are good then you have nothing to worry about.

Re: Re: Re: Re: Galaxy Buds 3 Pro

user6AveWyTjiU — Sun, 11 Aug 2024 01:23:05 GMT

Thank you