Buds 3 Pro pinch and touch sensor issues

JesterPizzle — Wed, 27 Nov 2024 14:57:59 GMT

I've had my Buds since the delayed launch (once they fixed the tip issue) and everything has been great. But recently I've noticed that on my 1st use of the day when using the pinch feature it'll make a single click sound but every other time after that it makes the normal double click sound. Also I've noticed that on very cold mornings my pinch and touch sensor (that I use for volume) doesn't always work. Has anyone else noticed these issues?

Re: Buds 3 Pro pinch and touch sensor issues

Samsung_Moderator — Wed, 27 Nov 2024 17:48:29 GMT

Hi Jester, Thanks for being part of the Community. We understand the concern with the delay in the touch controls and pinch functions of the blades on the Buds 3 Pro.

A reset of the earbuds may help with the touch controls delay. https://www.samsung.com/us/support/troubleshooting/TSG01218103

If the symptoms continue, we recommend having the earbuds serviced.

You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

topic Re: Buds 3 Pro pinch and touch sensor issues in Galaxy Buds

Buds 3 Pro pinch and touch sensor issues

Re: Buds 3 Pro pinch and touch sensor issues