topic Re: Chirping and Hissing ehite noise in Buds 3 Pro in Galaxy Buds

Chirping and Hissing white noise in Buds 3 Pro

WereWo1f — Tue, 04 Feb 2025 22:16:12 GMT

Anybody else had occasional chirping or a constant hissing, white noise sound when in ambient mode that literally distracts from the music? I'm sending mine in to get checked, but if anyone else has had that happen, I'm interested to hear, and if you sent yours in, how'd it go?

Re: Chirping and Hissing ehite noise in Buds 3 Pro

neilth — Sun, 02 Feb 2025 01:04:45 GMT

Have you done a reset for the buds in the Wear app or run the diagnostics for the earbuds?

Re: Re: Chirping and Hissing ehite noise in Buds 3 Pro

WereWo1f — Sun, 02 Feb 2025 02:45:37 GMT

Yep. Ran diagnostics, and reset twice, tried it with different phones too. Hoping it'll get taken care of when they get sent in.

Re: Chirping and Hissing ehite noise in Buds 3 Pro

Samsung_Moderator — Tue, 04 Feb 2025 22:15:51 GMT

Hello, Welcome to the Community. We understand how frustrating audio issues are when trying to use your Buds 3 Pro.

This link provides troubleshooting steps for audio concerns: https://www.samsung.com/us/support/troubleshooting/TSG01111323/

If you have completed all the troubleshooting, we also recommend submitting an error report to provide the data to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

You can have the earbuds evaluated by an authorized service center.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html