https://us.community.samsung.com/t5/Galaxy-Buds/First-Time-happened-to-me-Empty-Box/m-p/3227758#M36727 <P dir="auto" style="margin: 0;">Hello, Smeg69head<BR />Welcome to the Community. We know how upsetting it is when there is an issue with your order.</P> <P dir="auto" style="margin: 0;">The community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.</P> <P dir="auto" style="margin: 0;">For these types of questions and concerns, you will need to reach out to the E-Commerce team directly by visiting:&nbsp;<A href="https://www.samsung.com/us/support/order-help/" target="_blank" rel="noopener noreferrer">https://www.samsung.com/us/support/order-help/</A>&nbsp;</P> Thu, 08 May 2025 19:24:54 GMT Samsung_Moderator 2025-05-08T19:24:54Z