topic Re: GA and Bixby not controlling earbuds in Galaxy Buds

GA and Bixby not controlling earbuds

Nekossoul — Sun, 08 Mar 2026 14:19:17 GMT

As the title states, Google Assistant/Gemini and Bixby aren't controlling the earbuds. "Gemini says they don't have access" and Bixby says "my earbuds don't support Bixby"

I have galaxy buds 4pro and have enabled their respective assistant setting in the galaxy wearable app. The app itself is up to date as well.

Re: GA and Bixby not controlling earbuds

Ellin — Mon, 09 Mar 2026 12:25:54 GMT

Haven't received my buds 4 yet, I hope they fix that, I use that feature all the time, please post here if/when the issue is resolved! Good luck!

Re: Re: GA and Bixby not controlling earbuds

Nekossoul — Mon, 09 Mar 2026 13:14:43 GMT

Will do!

Re: GA and Bixby not controlling earbuds

DRentz — Tue, 10 Mar 2026 02:24:08 GMT

I got my Buds 4 Pro today and the Google Assistant is not working. In the wearable app I can't even select Google Assistant as an option. It sends me to a website and gives an error message

Re: GA and Bixby not controlling earbuds

Nekossoul — Tue, 10 Mar 2026 02:25:57 GMT

Yeah it's really wack. The product testing was basically non existent with these things. I've come to the conclusion that I'll just have to wait for a software update to hopefully fix all the issues.

Re: GA and Bixby not controlling earbuds

Samsung_Moderator — Wed, 11 Mar 2026 22:40:15 GMT

Thank you for reaching out. I can certainly understand your concern with not being able to use Google Assistant and Bixby with your Galaxy Buds Pro 4. As the buds have officially release today, are you still experiencing these symptoms?

Are you setting your buds up using these steps: https://www.samsung.com/us/support/answer/ANS10003314/

Are you pairing your Galaxy buds 4 pro using these steps: https://www.youtube.com/watch?v=T5n8o6A0Lp0

Re: Re: GA and Bixby not controlling earbuds

Nekossoul — Thu, 12 Mar 2026 01:35:18 GMT

Yes I'm still having the same problems. Bixby still says "Bixby isn't supported on my earbuds." There's no updates available and all troubleshooting hasn't worked again.

Re: Re: GA and Bixby not controlling earbuds

Samsung_Moderator — Thu, 12 Mar 2026 14:22:27 GMT

Thank you for that information. What type of device are you pairing your Galaxy Buds 4 Pro with?

Re: Re: Re: GA and Bixby not controlling earbuds

Nekossoul — Thu, 12 Mar 2026 14:25:25 GMT

Samsung Galaxy s25 ultra

Re: Re: Re: GA and Bixby not controlling earbuds

Samsung_Moderator — Fri, 13 Mar 2026 17:02:21 GMT

Hi, Thank you for letting us know you're using the S25 Ultra with your buds4 pro. We know you are excited to have the GA and Bixby working on the Buds4pro right out of the box, and at this time both virtual assistants along with the head gesture compatibility are supported by One UI 8.5 or higher.