topic Re: Is anyone having issues with the Galaxy Buds4 Pro taking calls while in ambient mode? in Galaxy Buds

Is anyone having issues with the Galaxy Buds4 Pro taking calls while in ambient mode?

userJzWMvRtRGB — Thu, 19 Mar 2026 15:50:19 GMT

Is anyone having issues with the Galaxy Buds4 Pro taking calls while in ambient mode? Anytime I make or answer a call while in ambient monde the mics seem to be in mute. Then when I switch to any other mode, the mics work perfect.

Re: Is anyone having issues with the Galaxy Buds4 Pro taking calls while in am..

Zurick — Thu, 19 Mar 2026 17:18:17 GMT

I have not, I also run the 360 setting as well so not sure if that matters.

Re: Is anyone having issues with the Galaxy Buds4 Pro taking calls while in ambient mode?

Anilhk — Fri, 20 Mar 2026 01:38:03 GMT

I have the exact same issue whenever I am on an ambient phone call. The other person cannot hear me but I can hear them. I have to pinch and hold to go into noise cancellation to be able to talk on the phone call and be heard by person on other side.

Phone problems

Drdoan — Wed, 01 Apr 2026 12:51:33 GMT

On my Samsung galaxy4 Pro Earbuds, when, in the ambient mode, whether I am using a single earbud or both earbuds, the person on the other end of the phone call cannot hear me talk. I can hear them, they can’t hear me.

when I am not in ambient mode, everything works correctly.

I have contacted Samsung, and done all the troubleshooting techniques. I even bought a second pair and return the first pair to make sure that the problem wasn’t with the earbuds it isn’t.

Re: Phone problems

skyfox56 — Wed, 01 Apr 2026 14:45:38 GMT

Toggle voice detect off in the app and dont turn on ambient mode before or during a call if you force it the software gets confused try those and get back to me if it doesn't work

Re: Phone problems

Drdoan — Wed, 01 Apr 2026 15:27:09 GMT

Yes, I have voice detect turned off. And when I’m not in ambient mode, it does work fine however, it seems to me that before this problem occurred everything seem to work fine something changed in the last few weeks whether it was Software or something to do with my android Motorola phone I don’t know.
it makes no sense that it would not work during ambient sound mode!

Re: Phone problems

skyfox56 — Wed, 01 Apr 2026 15:32:06 GMT

It should turn on by default when you answer a call but yeah there was an update recently that could've changed some things I cant help you if thats the case cause I dont have galaxy buds and I cant research it accurately cause its too new so if you need help with something else im here but I've hit a bit of a dead end