topic Galaxy Buds Pro 4 not trigging the sound for Find My Buds in Galaxy Buds

Galaxy Buds Pro 4 not trigging the sound for Find My Buds

Vertex7 — Fri, 03 Apr 2026 20:36:41 GMT

What's the point of showing where my missing Galaxy Buds Pro 4 are if I can't trigger the sound to find them, even when in proximity?

Re: Galaxy Buds Pro 4

Samsung_Moderator — Fri, 03 Apr 2026 20:36:10 GMT

Thank you for reaching out. I can certainly understand the importance of being able to use the sound for the find my buds feature on your Galaxy Buds 4 Pro. In order to provide you with the most accurate troubleshooting steps available, what type of device are you pairing your Galaxy Buds 4 Pro with?

Re: Re: Galaxy Buds Pro 4

Vertex7 — Fri, 03 Apr 2026 20:37:23 GMT

S26 Ultra

Re: Galaxy Buds Pro 4

Samsung_Moderator — Fri, 03 Apr 2026 20:42:06 GMT

Can you please provide me with a picture of what you see when you are in the find my buds setting of the Bluetooth settings?

Re: Re: Galaxy Buds Pro 4

Vertex7 — Fri, 03 Apr 2026 20:47:47 GMT

This

Re: Re: Re: Galaxy Buds Pro 4

Vertex7 — Fri, 03 Apr 2026 21:58:11 GMT

Any thoughts?

Re: Re: Re: Galaxy Buds Pro 4

Samsung_Moderator — Fri, 03 Apr 2026 22:45:40 GMT

Thank you for the additional information @Vertex7. Apparently this is no longer a feature of the SmartThings Find App, but can be done through the SmartThings website. Give this link a try for additional information: https://www.samsung.com/us/support/answer/ANS10003616/

Re: Galaxy Buds Pro 4 not trigging the sound for Find My Buds

Vertex7 — Fri, 03 Apr 2026 22:48:08 GMT

These screenshots are both images of the Find utility app.

Re: Galaxy Buds Pro 4 not trigging the sound for Find My Buds

Vertex7 — Fri, 03 Apr 2026 22:49:38 GMT

Link doesn't work

Re: Re: Re: Galaxy Buds Pro 4

Samsung_Moderator — Fri, 03 Apr 2026 22:51:34 GMT

I apologize the link for the SmartThings website isn't working. Please give this link a try: https://smartthingsfind.samsung.com/login

Re: Re: Galaxy Buds Pro 4 not trigging the sound for Find My Buds

Robin621k — Sat, 04 Apr 2026 00:00:44 GMT

Have you initiated it first through your buds settings. With the buds case open go to buds settings, look for find my buds, they will now populate in the find app.